KEVIN MCINERNEY
Greer
Summary
Results-driven Implementation Project Manager with over 20 years of experience in customer-facing software implementations for government and enterprise sectors. Expertise in managing full lifecycle SaaS deployments, including business process analysis, software configuration, data migration, and end-user training. Proven ability to foster customer relationships, lead cross-functional teams, and deliver complex projects on time, enhancing customer adoption and long-term success.
Overview
28
28
years of professional experience
Work History
Senior Implementation Project Manager
VISION GOVERNMENT SOLUTIONS
12.2024 - 02.2026
- Led 10+ full lifecycle SaaS implementations for county governments, consistently delivering projects on time and within scope.
- Managed a portfolio of concurrent projects, improving delivery predictability through structured planning, milestone tracking, and proactive risk management.
- Partnered with client leadership to analyze and optimize tax and property assessment workflows, enhancing operational efficiency and driving system adoption.
- Directed data migration and integration strategies, ensuring data accuracy and long-term platform usability across implementations.
- Introduced standardized Jira-based project templates and workflows, streamlining team coordination and minimizing delivery friction.
- Served as trusted advisor to clients, translating technical solutions into actionable business outcomes and fostering long-term relationships.
- Worked remotely on various projects, collaborating with teams across different locations.
Disaster Recovery Programs Project Manager
CBTS - CLOUD PMO
05.2021 - 05.2024
- Partnered with enterprise customers to assess disaster recovery readiness, delivering executive-level recommendations that improved resilience and ensured operational continuity.
- Partnered with enterprise customers to develop disaster recovery strategies and ensure operational readiness across complex cloud and infrastructure environments.
- Supported disaster recovery planning and testing programs, enhancing readiness across 60+ enterprise customer environments.
- Coordinated backup, replication, cloud storage, and recovery solutions leveraging AWS and Microsoft Azure cloud platforms.
- Conducted risk assessments and identified vulnerabilities, implementing mitigation strategies to strengthen disaster recovery efforts.
- Capital Improvement & Infrastructure Programs Project Manager (Earlier Role)
- Collaborated with colleagues from remote locations to achieve project goals
Senior Operations Project Manager
DOMINION VOTING SYSTEMS
11.2017 - 04.2021
- Promoted to lead large-scale voting system implementations for county governments, ensuring successful deployment and operational readiness for election cycles.
- Managed complex project portfolios for government customers, enabling successful implementation of mission-critical election infrastructure.
- Acted as primary client partner for contract compliance, operational readiness, and successful election delivery.
- Coordinated cross-functional teams in engineering, operations, and product to resolve issues and ensure timely deployment.
- Cultivated strong relationships with county election officials and government stakeholders, fostering long-term customer success.
- Facilitated remote collaboration among team members and stakeholders.
Infrastructure Program Manager / Project Leader
CBTS - GENERAL ELECTRIC
Greenville
03.2015 - 11.2017
- Lead the implementation of large-scale projects, such as multi-million-dollar Brilliant Factory infrastructure replacements, ensuring all milestones are met on time and within budget.
- Directed large-scale network infrastructure deployments and facility expansions, enhancing service capabilities and scalability.
- Modernized WAN and wireless infrastructure, enhancing network resilience and operational performance to support business continuity.
- Delivered a full network architecture redesign including switches, routers, firewalls, fiber connectivity, and power infrastructure.
- Collaborated with BUs to identify and analyze infrastructure requirements, aligning them with business goals to support strategic initiatives.
Senior Project Manager
TYLER TECHNOLOGIES - LOCAL GOVERNMENT DIVISION
10.2013 - 11.2014
- Led end-to-end software implementations for municipal government customers.
- Managed scope, timelines, and stakeholder communication to ensure successful project delivery.
- Managed government software implementations, acting as primary client liaison to ensure alignment and satisfaction throughout project lifecycle.
- Provided strategic guidance and coordinated cross-functional support teams to enhance long-term customer success and effective use of deployed solutions.
- Conducted implementation retrospectives to identify lessons learned and improve deployment processes.
- Collaborated with teams remotely to ensure project progress
SAAS Project Manager
BENEFITFOCUS - PROJECT SERVICES GROUP
Greenville
01.2012 - 10.2013
- Led multiple SaaS client implementations across open enrollment and off-cycle delivery models.
- Led onboarding and implementation of SaaS platforms for employee benefits administration, ensuring seamless integration and user adoption.
- Coordinated collaboration among employers, carriers, engineering, and project teams to ensure timely delivery of commitments.
- Facilitated discovery sessions and translated business needs to software modification requirements.
Implementation Consultant
TYLER TECHNOLOGIES - LOCAL GOVERNMENT DIVISION
01.2008 - 01.2012
- Configured systems, converted data, conducted testing, and trained government clients to facilitate seamless adoption of new systems.
- Delivered consulting and onboarding services to enhance user adoption of municipal government software platforms.
- Liaised between customers and development teams to resolve product issues and enhance system functionality.
- Supported integrations and data migrations using SQL and other technical tools
- Conducted client consultations from a remote location
Project Manager
DIEBOLD ELECTION SYSTEMS
McKinney
01.2002 - 11.2007
- Executed end-to-end implementation of election systems, managing project plans, quality assurance, and ~$2M budgets to ensure successful delivery.
- Acted as primary client contact, coordinating project scope, timelines, and regulatory compliance for state and local government clients to enhance service delivery.
- Drove operational improvements and secured new contracts, generating $200K+ in additional annual revenue.
Inside Account Manager / Product Specialist
GEORGIA PACIFIC DISTRIBUTION CENTER
Atlanta
01.1998 - 01.2002
- Increased annual sales of particleboard and paneling by 18% via newly developed sales strategies.
- Managed 50 building product retail accounts in competitive Eastern Midwest territory, leading team in pursuit of new accounts through strong interpersonal relations.
- Delivered superior customer service by maintaining open communication on account management initiatives, building high-volume client retention and loyalty.
- Managed product pricing and inventory for 3 warehouses in Eastern Midwest, ensuring optimal stock levels and pricing strategies.
Education
Master's Certificate - Project Management
THE GEORGE WASHINGTON UNIVERSITY
01-2004
Bachelor of Arts - Political Science
UNIVERSITY OF SOUTH CAROLINA
COLUMBIA01-1997
Skills
- SaaS implementation
- System integration expertise
- Cloud infrastructure management
- Risk and dependency management
- Workflow optimization
- Jira and Confluence management
- ServiceNow and Salesforce utilization
- Technical tools usage
- Project management tools
- Executive stakeholder management
- Cross-functional leadership
- Microsoft Office Suite proficiency
KEY PROJECTS & IMPACT
- Enterprise SaaS Implementation Portfolio | Vision Government Solutions, Led 10+ concurrent county government implementations of CAMA and tax systems., Delivered 100% of projects on-time by standardizing Jira workflows and implementation templates., Improved client onboarding efficiency by streamlining data migration and validation processes., Strengthened executive stakeholder alignment, increasing adoption and long-term platform usage., Led the design and implementation of a new cashiering module, partnering with product and engineering to define requirements, support configuration, and ensure seamless integration with tax and billing workflows which improved payment processing accuracy and user efficiency at go-live.
- Disaster Recovery Program (60+ Clients) | CBTS, Coordinated enterprise-wide disaster recovery planning and testing initiatives., Supported resilience strategies across 60+ environments, reducing recovery risk exposure., Designed standardized DR runbooks, improving response time and execution consistency., Led annual testing cycles ensuring business continuity readiness across all clients.
- $20M+ Voting System Implementations | Dominion Voting Systems, Managed large-scale election system deployments for major U.S. counties., Delivered mission-critical systems under strict regulatory and timeline constraints., Directed day-to-day execution across 10+ team members, ensuring alignment on priorities, resolving blockers, and maintaining delivery momentum., Ensured successful election cycles with zero major system failures.
- Enterprise Network Infrastructure Modernization | CBTS / GE, Led large-scale infrastructure transformation for manufacturing operations., Directed redesign of 200+ network devices, improving reliability and performance., Increased WAN bandwidth (300MB ? 1GB), enabling data-driven production environments., Led campus-wide wireless modernization initiative, expanding capacity and coverage to support increased device density and data demand, improving network performance and reliability across production and office environments.
PROJECT MANAGEMENT PROFESSIONAL
PMP #1057988 (formerly certified, 2004)
Timeline
Senior Implementation Project Manager
VISION GOVERNMENT SOLUTIONS
12.2024 - 02.2026
Disaster Recovery Programs Project Manager
CBTS - CLOUD PMO
05.2021 - 05.2024
Senior Operations Project Manager
DOMINION VOTING SYSTEMS
11.2017 - 04.2021
Infrastructure Program Manager / Project Leader
CBTS - GENERAL ELECTRIC
03.2015 - 11.2017
Senior Project Manager
TYLER TECHNOLOGIES - LOCAL GOVERNMENT DIVISION
10.2013 - 11.2014
SAAS Project Manager
BENEFITFOCUS - PROJECT SERVICES GROUP
01.2012 - 10.2013
Implementation Consultant
TYLER TECHNOLOGIES - LOCAL GOVERNMENT DIVISION
01.2008 - 01.2012
Project Manager
DIEBOLD ELECTION SYSTEMS
01.2002 - 11.2007
Inside Account Manager / Product Specialist
GEORGIA PACIFIC DISTRIBUTION CENTER
01.1998 - 01.2002
Master's Certificate - Project Management
THE GEORGE WASHINGTON UNIVERSITY
Bachelor of Arts - Political Science
UNIVERSITY OF SOUTH CAROLINA