Kiara Ketter
Hartsville
Summary
Dedicated Certified Nursing Assistant with experience at Morrell Nursing Center, skilled in vital signs monitoring and compassionate communication. Proven ability to enhance patient comfort and dignity while ensuring compliance with HIPAA regulations. Recognized for exceptional customer service and effective teamwork, consistently delivering high-quality care in fast-paced environments.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
CNA
Morrell Nursing Center
Hartville
05.2024 - Current
- Assisted patients in ambulation and transfers using proper body mechanics.
- Transported residents within the facility as needed.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Answered patient call lights promptly and responded to requests appropriately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Travel CNA
ATC HEALTHCARE AGENCY
Hartsville
08.2017 - Current
- Assisted patients with daily living activities including bathing, dressing, grooming, and toileting.
- Reported observed changes in patient conditions to appropriate personnel promptly.
- Facilitated personal hygiene tasks such as teeth brushing and hand washing for patients.
- Executed light housekeeping duties like changing linens and tidying rooms after travel.
- Accurately documented services rendered, including mileage and time spent on each assignment.
- Implemented infection control procedures while caring for multiple patients simultaneously.
Certified Nursing Assistant
Southland Health care Center
Florence
02.2016 - 03.2017
- Assisted patients with bathing and dressing to enhance comfort and dignity.
- Served meals and supported patients during eating for optimal nutrition.
- Monitored vital signs to ensure patient health and safety.
- Repositioned bedridden patients to prevent pressure ulcers.
- Collected condition details and treatment plans from healthcare professionals.
- Lifted patients into beds and wheelchairs, ensuring safety and ease of transfer.
- Responded promptly to patient calls, addressing needs efficiently.
- Examined patients for signs of bruises or injuries to facilitate timely care.
Certified Nursing Assistant
Heritage Nursing Home
Florence
01.2016 - 03.2016
- Maintained confidentiality of records relating to consumers treatment.
- Communicated with other staff to resolve problems with individual consumers.
- Measured vital signs for consumers such as temperature, blood pressure, weight, and recorded data for nurse
- Provide personal health care assistance to residents including but not limited to bathing, grooming, feeding, and toileting
- Ability to read and understand the personal care plan of the resident
- Communicates effectively and listen to patients both written and orally
- Maintain confidentiality with the patients’ records and privacy
Cashier/Clerk/Cook
Burger King
Hartsville
02.2009 - 08.2014
- Cleaned and stocked customer eating area, work stations, and equipment
- Hands-on experience in handling cash efficiently
- Prepare food when required
- Develop new customer relations through telephone contact and sales activity
- Communicate efficiency as primary liaison between departments, clients, and vendors
Retail Sales Associate
T-Mobile
Florence
09.2013 - 01.2014
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team including Management.
- Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
- Assist in other tasks, duties, or projects as assigned by management.
- Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades.
- Assist in maintaining store appearance, inventory counts and merchandising standards.
- Build customers confidence by making their experience comfortable, simple and solving their issues.
- Engages in service selling and right fitting the customer with the appropriate total technology solution.
Education
Associate of Science - Nursing
Galen College of Nursing
Louisville, KY 01.2025 - Current
Licensed Massage Therapy
Southeastern
Columbia SC05-2018
Nursing Assistant
Professional Medical Training Center
Florence, SC05.2013
High School Diploma -
Hartsville High School
Hartsville, SC05.2010
Skills
Critical thinking
- Multitasking and organization
- Physical stamina
- Patient transfers and lifting
- Compassionate communication
- Emotional support and care
- Feeding and dressing assistance
- Bathing and toileting assistance
- Clinical documentation and attention to detail
- Problem-solving and HIPAA compliance
- Flexibility and adaptability in care
- Infection control practices
- End-of-life care support
- Vital signs monitoring
- Basic life support (BLS) certified
- Emergency response skills
- Customer service excellence
- Time management strategies
- Effective communication skills
- Team collaboration and active listening
References
Available upon request.
Timeline
Associate of Science - Nursing
Galen College of Nursing
01.2025 - Current
CNA
Morrell Nursing Center
05.2024 - Current
Travel CNA
ATC HEALTHCARE AGENCY
08.2017 - Current
Certified Nursing Assistant
Southland Health care Center
02.2016 - 03.2017
Certified Nursing Assistant
Heritage Nursing Home
01.2016 - 03.2016
Retail Sales Associate
T-Mobile
09.2013 - 01.2014
Cashier/Clerk/Cook
Burger King
02.2009 - 08.2014
Licensed Massage Therapy
Southeastern
Nursing Assistant
Professional Medical Training Center
High School Diploma -
Hartsville High School
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