KIE KIE THOMPSON
Cowpens
Summary
Dependable Coordinator with excellent office management and administrative support skills. Strong communication and interpersonal abilities demonstrated through effective management of competing priorities and meeting deadlines. Creative problem solver with a knack for analytical and critical thinking. Experienced Store Manager with a high-energy approach and extensive background in retail settings. Consistently sets and enforces high standards to maintain staff satisfaction and achieve performance targets. Dynamic relationship-builder known for organizational proficiency and sound judgment dedicated to maximizing team efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Decoration Coordinator
Alphabroder
10.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Rehab Therapy Technician
Peachtree Centre
08.2020 - Current
- Kept track of occupational therapy supply inventories by checking stock levels on a regular basis to determine product levels and anticipate supply requirements
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Developed team communications and information for Team meetings
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Helped therapists and office staff prioritize and organize caseloads by scheduling patient appointments
- Cleaned work areas and disinfected equipment to ensure the safety of patients and staff after treatments
- Observed patients undergoing treatments and alerted the supervising therapist to any changes in their condition.
Store Manager
Tommy Hilfiger
08.2018 - 08.2020
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods
- Reported to the district manager regarding all store and staff issues
- Responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and delegated work among staff.
Assistant Manager
Guess
02.2015 - 07.2018
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Onboarded new employees, including training, mentoring and new hire documentation
- Generated [Timeframe] sales reports and productivity reports to assist decision-makers with operational improvements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Nursing
Spartanburg Technical College
Spartanburg, SCNursing Assistance - Certification -
01.2021
High School Diploma -
Gaffney High School
Gaffney, SC05.1999
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Certification
- CNA - Certified Nurse Assistant
Timeline
Decoration Coordinator
Alphabroder
10.2021 - Current
Rehab Therapy Technician
Peachtree Centre
08.2020 - Current
Store Manager
Tommy Hilfiger
08.2018 - 08.2020
Assistant Manager
Guess
02.2015 - 07.2018
No Degree - Nursing
Spartanburg Technical College
Nursing Assistance - Certification -
High School Diploma -
Gaffney High School
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