KIERSTON YOUNG
Summerville
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a strong work ethic and the ability to quickly adapt to new tasks and environments.
Experienced with grant proposal development and submission processes. Utilizes research and data analysis to enhance quality of submissions. Track record of fostering productive relationships with donors and stakeholders.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Grant Writer
Street Grace
09.2025 - Current
- Research and identify federal, state, foundation, and corporate funding opportunities that align with anti-human trafficking programs.
- Write and prepare competitive grant proposals, LOIs, and supporting documentation.
- Collaborate with program, finance, and leadership teams to gather data, develop narratives, and ensure accuracy.
- Assist with reporting requirements, tracking deadlines, and maintaining grant calendars.
- Support multi-state development efforts across GA, TX, TN, and AZ.
- Strengthen organizational funding strategies to expand prevention, advocacy, and survivor services.
Grants Manager
Coalition of Homeless Services Providers
07.2023 - 09.2025
- Oversaw state & federal local competition processes (LOIs, bidders conferences, scoring panels).
- Implemented federal programs including YHDP and the Annual Continuum of Care NOFO.
- Organized and facilitated state and federal funding streams (HHAP, HHIP, HUD NOFO).
- Pursued additional funding opportunities to strengthen the Continuum of Care’s systemwide impact.
- Managed grants management software and ensured accurate reporting.
- Provided technical assistance to grant applicants and recipients.
- Monitored CoC-funded organizations for contract performance and compliance.
- Developed metrics to evaluate program effectiveness.
- Created and implemented CoC operations for sub-recipients and provided policy training.
- Conducted onsite monitoring to ensure adherence to policies and equity standards.
- Developed DEI strategies for homeless service providers.
- Designed and executed training programs supporting diversity and inclusion goals.
- Advised leadership on identifying and eliminating bias in service delivery.
Bid Officer
Excelligence Learning Corporation
04.2005 - 12.2020
- Evaluated state contracts and bid proposals.
- Marketed products and services to early childhood programs and school districts.
- Prepared competitive bid pricing for national, territorial, and federal/military contracts (GSA).
- Coordinated purchases, delivery, and follow-up services.
- Maintained detailed reports and leveraged data analysis for business improvements.
- Developed customer and supplier relationships through account management.
- Cross-trained staff, monitored performance, and supported employee development.
- Improved marketing efforts to acquire new customers.
- Supported leadership with strategic business planning and goal achievement.
Personal Service Manager (Call Center)
Excelligence Learning Corporation
07.2001 - 04.2005
- Monitored team performance and provided job training.
- Ensured SLA compliance for high-volume call center operations.
- Responded to customer inquiries, processed orders, and updated account records.
- Used customer service software to manage interactions and improve satisfaction.
- Developed customer service procedures and problem-solved escalated issues.
- Coordinated with sales, marketing, and leadership teams to support goals.
- Increased customer retention through strong communication and follow-through.
Education
B.S. - Health Sciences – Psychology
Western Governors University
05.2026
Skills
- Grants Coordination
- Funding Proposals
- Operational Efficiency
- Grant Applications
- Employee Performance Reviews
- Monthly Reporting
- Sourcing Opportunities
- Preparing Grant Proposals
- Managing Requests
- Customer Accounts Management
- RFP/RFQ Writing and Executing
- GSA Contract Representative
Certification
- HMIS
- CARS
- California Notary Public
Timeline
Grant Writer
Street Grace
09.2025 - Current
Grants Manager
Coalition of Homeless Services Providers
07.2023 - 09.2025
Bid Officer
Excelligence Learning Corporation
04.2005 - 12.2020
Personal Service Manager (Call Center)
Excelligence Learning Corporation
07.2001 - 04.2005
B.S. - Health Sciences – Psychology
Western Governors University