Kimani Williams
Bridge Homes
Columbia,SC
1
Language
9
years of professional experience
Results-driven sales consultant with expertise in relationship building, customer service, and problem-solving. Proven track record of exceeding sales targets and enhancing client satisfaction through effective communication and attention to detail.
Work History
Sales/Leasing Consultant
2 Years 3 Months- Guided clients through property selection, ensuring alignment with their preferences and budget.
- Facilitated lease agreements by coordinating documentation and verifying applicant qualifications.
- Developed strong relationships with clients, resulting in high levels of customer satisfaction and retention.
- Organized property showings, showcasing features that meet client needs and preferences.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Maintained strong and well-managed online presence to successfully market community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Ensured strict compliance with federal, state, and local regulations related to fair housing policies and ethical leasing practices.
- Assisted property managers in maintaining occupancy levels by promptly addressing tenant concerns and coordinating repair or maintenance requests as needed.
- Built and maintained strong relationships with potential residents and families to encourage and support move into the community.
Leasing Manager/Rental Property Manager
2 Years 8 Months- Oversaw daily operations of residential properties, focusing on leasing, tenant relations, and maintenance coordination to enhance tenant satisfaction and property performance
- Collected rent payments, issued receipts, and managed property finances including payments to utilities and vendors
- Coordinated timely repairs and maintenance by hiring and overseeing contractors
- Reviewed rental applications ensuring compliance with tenancy criteria and Fair Housing regulations
- Conducted regular property inspections to ensure compliance with safety and local regulations
- Led office and maintenance staff, providing training and development to improve team performance
- Maintained accurate tenant and property records, handled lease renewals, and addressed tenant concerns professionally
- Developed marketing strategies to attract prospective tenants and minimize vacancy rates.
- Analyzed market trends to inform pricing strategies and improve competitive positioning.
- Organized and hosted community events, fostering a positive living environment for tenants.
- Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
Box Truck Driver/Team Leader/Contractor
3 Years 5 Months- Operated box trucks for timely deliveries across designated routes.
- Inspected vehicles daily to ensure compliance with safety standards.
- Maintained accurate logs of fuel usage and delivery schedules.
- Coordinated with warehouse staff to streamline loading and unloading processes.
- Trained new drivers on company protocols and safety regulations.
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing the risk of damage to goods.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
- Obtained authorizations from shippers and receivers to assess invoices.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Conducted thorough pre-and post-trip vehicle inspections to identify potential issues and maintain safety standards.
- Established positive relationships with clients by providing exceptional customer service during deliveries.
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems, and maps.
- Minimized company liability and risks to loads by obeying traffic laws.
- Operated light trucks to deliver loads as far as 200 miles and more from home location.
Education
High School Diploma
Skills
Leasing agreements
Complaint resolution
Property management
Client acquisition
Relationship building
Resident retention
Customer service
Objection handling
Vendor management
Organizational skills
Retention strategy
Financial oversight
Lead management
Market analysis
Problem-solving
Decision-making
Adaptability
Team leadership
Multitasking
Analytical thinking
Reliability
Excellent communication
Listening skills
Self-motivation
Task prioritization
Attention to detail
Goal oriented
Computer skills
Valid Driver's license
Clean driving record
GPS and route planning
Client engagement
Urban and rural driving
DOT regulations
Computer proficiency
Budget management
Languages
English
Native or Bilingual
Timeline
Sales/Leasing Consultant
Bridge Homes
05.2024 - CurrentRead More
Leasing Manager/Rental Property Manager
Dlh Properties
07.2021 - 03.2024Read More
Box Truck Driver/Team Leader/Contractor
One Mile
02.2018 - 07.2021Read More
Trinity Byrnes Collegiate School
High School Diploma
Read More
Rewards
Bridge Homes- Leasing MVP (Awarded to team members who exceed the leasing goals and expectations.)
One Mile- Safe Driver Of The Year- (No Accidents or tickets for an entire year.)