Kimberlee Cooke
Blacksburg,SC
Summary
Dynamic paraprofessional with a proven track record at York School District 1, adept at delivering tailored educational support and fostering positive learning environments. Skilled in assessment administration and classroom management, I excel in creating engaging instructional materials while building strong relationships with students through my friendly and outgoing demeanor.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
32
32
years of professional experience
Work History
Paraprofessional
York School District 1
09.2014 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Administered tests and assessments to evaluate student progress and performance.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teachers manage bus loading and unloading.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Collaborated with instructors to develop engaging lesson plans.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Enforced rules and instructions to maintain discipline.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
Substitute Teacher, K-12
York School District 1/Kelly Services
12.2012 - 06.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enforced school and class rules to maintain order in classroom.
Customer Service Representative
Mohawk Laboratories/NCH Corporation
05.1993 - 12.2000
- Responded to customer requests for products, services, and company information.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Implemented and developed customer service training processes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promptly responded to inquiries and requests from prospective customers.
Education
No Degree - Business Administration
Brookdale Community College
Lincroft, NJ05.1992
High School Diploma -
Marlboro High School
Marlboro, NJ06-1990
Skills
- Classroom support
- Social support
- Documentation
- Reading support
- Small group instruction
- Assessment administration
- Friendly and outgoing
- Creating visual displays
- Differentiated instruction
- Preparing instructional materials
- Verbal and written communication
- Smartboard
- Classroom management
- Small group and individual assistance
Timeline
Paraprofessional
York School District 1
09.2014 - Current
Substitute Teacher, K-12
York School District 1/Kelly Services
12.2012 - 06.2014
Customer Service Representative
Mohawk Laboratories/NCH Corporation
05.1993 - 12.2000
No Degree - Business Administration
Brookdale Community College
High School Diploma -
Marlboro High School
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