Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Ellis

Westminster

Summary

Results-driven professional with extensive experience in administrative support and operations management. Known for attention to detail and a positive attitude, contributing to improved workflows and enhanced customer satisfaction across multiple locations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Assistant Specialist

Patel McDonald's
Anderson, SC
12.2022 - Current
  • Provide accurate document preparation and data entry.
  • Accounts Payable for 30 restaurants
  • Manager Schedules for 12 restaurants
  • Open/Close times for 61 restaurants
  • Office contact for 12 restaurants. Assist with the needs of stores such as: uniforms, payroll deductions, process monthly office boxes (beginning & end of month)
  • Certificates
  • Assist with training supervisor on all class training materials and certifications.
  • Managed day-to-day department operations with effective workflow coordination.

Administrative Assistant

Cravco Dba McDonald's
Seneca, SC
07.2019 - 12.2022
  • Developed and maintained filing systems, ensuring accurate documentation for audits and compliance.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Coordinated meetings and events, preparing agendas, materials, and follow-up correspondence efficiently.
  • Payroll
  • Accounts Payable & Account Receivable
  • Conducted orientation for new employees, handled all hiring documentation
  • Workers Comp, Liability and Health Insurance
  • Organized and schedule events, travel arrangements.

Human Resource Director

Sharpe Manufacturing Inc.
West Union, SC
01.2016 - 11.2019

Order entry, Inventory, Involved in the direct hiring/termination process, kept meeting minutes, accounts receivables, time & attendance, Job Costing, shipping & receiving, Purchase orders, Health and Workers compensation insurances, Policy and Procedures and etc.

Received: OSHA General Industry Certification

Customer Service Representative

H&R Block
West Union, SC
01.2017 - 10.2019

This was a seasonal temporary position I did on the side.

Worked as a CSR and scanned in all original tax documentation into the new computer system.

Financial Stability Coordinator

United Way of Oconee County
Seneca, SC
10.2008 - 01.2016

Served as the Administrative Assistant for the first 5 years of employment.

Plan and coordinate meetings between financial counselors and clients. Order materials and supplies for special events. Create outcome measurement reports. Oversee other programs such as: Home Repair Program, EFS (emergency food and shelter), VITA (volunteer income tax assistant).

Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
11-2020

Skills

  • Attention to detail
  • Positive attitude
  • Professional and friendly
  • Customer support
  • MS office
  • Word
  • Excel
  • Canva

Certification

2023: DCT Detection/SCRAM/SLED: worked with inmates to place/remove ankle monitors, drug patches and alcohol devices.

2017: OSHA Hazard Recognition for the General Industry 10-Hour Course

2015: Citizen's Police Academy (2nd Class), Concealed Weapon Permit

Timeline

Operations Assistant Specialist

Patel McDonald's
12.2022 - Current

Administrative Assistant

Cravco Dba McDonald's
07.2019 - 12.2022

Customer Service Representative

H&R Block
01.2017 - 10.2019

Human Resource Director

Sharpe Manufacturing Inc.
01.2016 - 11.2019

Financial Stability Coordinator

United Way of Oconee County
10.2008 - 01.2016

Associate of Science - Business Administration

Colorado Technical University
Kimberly Ellis