Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hames

Gaffney

Summary

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with excellent time management and organizing task. Expertly meets new challenges with attention to detail and team spirit.

Overview

9
9
years of professional experience

Work History

Head Teller

State Credit Union
Spartanburg
10.2023 - Current
  • Managed day-to-day operations of the teller line including scheduling staff members.
  • Developed strategies to improve efficiency in processing transactions.
  • Identified customer needs and provided appropriate banking services.
  • Solely responsible for maintaining vault cash while ensuring branch limits and requirements are met.
  • Assist with new hire interviews and training of new staff to ensure they are knowledgeable about bank products and services.
  • Implement and adhere to all credit union policies and procedures.
  • Addressed member concerns and resolve issues while maintaining a professional demeanor.
  • Balance teller drawers and reconcile all cash discrepancies.

Accounting Specialists

Global Industrial
Buford
06.2021 - 09.2023
  • Created journal entries as needed to record transactions in the general ledger.
  • Researched, documented, and resolved complex accounting inquiries from internal departments.
  • Identified discrepancies between actual results and budget and forecast estimates.
  • Served as a liaison with clients and sales team.
  • Reconciling accounts to ensure accuracy and identify any discrepancies.

Loan Officer

Republic Finance
Gaffney
07.2016 - 06.2021
  • Developed and maintained relationships with potential customers to increase loan business.
  • Analyzed financial data to determine the feasibility of granting loans.
  • Verified accuracy of loan documents prior to approval.
  • Developed repeated business by providing exceptional customer service and consistently following up with clients and leads.
  • Negotiated payment plans, resolved disputes, and achieving high collection rates.

Education

Some College (No Degree) - Business Management

Limestone College
Gaffney, SC

Skills

  • Cash management
  • Customer service
  • Transaction processing
  • Compliance adherence
  • Financial analysis
  • Conflict resolution
  • Relationship building
  • Effective communication
  • Problem solving
  • Attention to detail
  • Account maintenance
  • Operational efficiency
  • Policy adherence
  • Transaction verification proficiency
  • Bookkeeping and accounting proficiency
  • Organization and planning
  • Transaction processing accuracy
  • Recordkeeping mastery
  • Cash handling expertise
  • Cash drawer balancing
  • Customer complaint handling
  • Security procedures
  • Records confidentiality

Timeline

Head Teller

State Credit Union
10.2023 - Current

Accounting Specialists

Global Industrial
06.2021 - 09.2023

Loan Officer

Republic Finance
07.2016 - 06.2021

Some College (No Degree) - Business Management

Limestone College

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Kimberly Hames