Kimberly Hedman
North Augusta
Summary
Dynamic server with a proven track record at The Chop House, excelling in order management and customer relationship management. Recognized for enhancing guest experiences through effective communication and meticulous attention to detail. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server
The Chop House
Augusta
01.2015 - Current
- Provided exceptional customer service in a high-end dining environment.
- Managed guest orders and ensured timely delivery of food and beverages.
- Assisted in training new staff on service standards and restaurant procedures.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure smooth communication during service.
Education
Associate of Applied Science - Nursing
Aiken Technical College
Aiken, SCSkills
- Order management
- Food safety
- Menu knowledge
- Wine pairing
- POS systems
- Customer relationship management
- Effective communication
- Team collaboration
- Staff training
- Attention to detail
Timeline
Server
The Chop House
01.2015 - Current
Associate of Applied Science - Nursing
Aiken Technical College