Kimberly Huger
North Charleston
Summary
Proven Care Coordination Specialist at Coastal Pediatric Associates, adept in expert problem-solving and team collaboration. Enhanced patient care through efficient documentation management and seamless coordination between medical staff and patients. Mentored new cashiers at Sam's Club, significantly improving team performance. Achievements include maintaining composure during high-volume periods and ensuring financial accuracy.
Overview
16
16
years of professional experience
Work History
Care Coordination Specialist
Coastal Pediatric Associates
01.2015 - Current
- Follow all company policies and procedures to deliver quality work.
- Reach out to multiple facilities to receive updates on patient appointments, and visit notes to keep the system updated on patients health care needs/progress.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Facilitate smooth communication between patients, and medical staff for seamless coordination of care.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
Cashier Team Lead
Sams Club
11.2008 - 01.2015
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
Garrett Academy of Technology
North Charleston, SC05-2004
Skills
- Expert problem solving
- Documentation management
- Team collaboration
Timeline
Care Coordination Specialist
Coastal Pediatric Associates
01.2015 - Current
Cashier Team Lead
Sams Club
11.2008 - 01.2015
High School Diploma -
Garrett Academy of Technology
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