Kimberly Kelly
Clover
Summary
Dynamic and compassionate Lead Direct Support Professional at Holy Angels, Inc., skilled in behavioral support and client advocacy. Enhanced team efficiency through effective communication and problem-solving, while promoting client independence and safety. Committed to fostering positive relationships and implementing personalized care strategies to improve quality of life for individuals with disabilities.
Overview
9
9
years of professional experience
Work History
Lead Direct Support Professional
Holy Angels, Inc.
04.2025 - Current
- Supervised daily activities of individuals with disabilities, ensuring safety and engagement.
- Trained and mentored new direct support staff, fostering a supportive work environment.
- Implemented behavior management techniques to promote positive interactions and reduce challenges.
- Monitored health and wellness needs, documenting changes and communicating effectively with healthcare providers.
- Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
Cake Decorator
Fast Frog Bakery
01.2018 - 07.2020
- Collaborated with clients to create custom cake designs based on specific themes and preferences.
- Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
- Assisted in inventory management by monitoring supplies and placing orders for baking materials.
- Trained new staff on decoration techniques and kitchen best practices to improve team performance.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Direct Support Professional
Holy Angels, Inc.
06.2024 - 04.2025
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Implemented behavioral support strategies to address specific needs and challenges of clients.
- Monitored client progress and documented observations for ongoing evaluations and adjustments.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported residents with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Before and After School Assistant
Boys and Girls Club
08.2023 - 06.2024
- Assisted in creating engaging activities for children during before and after school programs.
- Supported program leaders in maintaining a safe and positive environment for participants.
- Collaborated with staff to ensure smooth transitions between activities and sessions.
- Monitored children's behavior, implementing appropriate guidance to promote positive interactions.
- Developed relationships with children and families to enhance community engagement and support.
- Reduced behavioral issues by implementing effective classroom management strategies and fostering a positive environment.
- Monitored security measures during arrival and dismissal times, guaranteeing the safety of all students participating in before and after school programs.
- Assisted students with homework assignments, ensuring timely completion and improved comprehension of subject matter.
- Managed attendance records, ensuring accurate documentation of student participation in before and after school programs.
Substitute Teacher
Charlotte Mecklenburg School System
12.2022 - 05.2023
- Delivered effective instruction in diverse classroom settings to support student learning and engagement.
- Adapted lesson plans to accommodate various learning styles and abilities, fostering inclusivity.
- Maintained classroom management techniques to create a safe and respectful learning environment.
- Collaborated with teachers to implement educational strategies that enhance student performance.
- Utilized technology tools for lesson delivery and student assessment, ensuring efficient learning processes.
- Communicated effectively with students, parents, and staff to address individual needs and concerns.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Manager
Taco Bell
03.2017 - 07.2018
- Assisted in developing operational procedures to streamline daily workflows.
- Supported team members in executing tasks efficiently and effectively.
- Engaged in training sessions to enhance understanding of tools and safety protocols.
- Collaborated with colleagues to identify areas for process improvement.
- Maintained organization of workspaces to improve team productivity.
- Monitored inventory levels and assisted in supply management efforts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Clover High
Clover, SCNo Degree - Crime And Intelligence Analysis
ECPI
Charleston, SCSkills
- Behavioral support
- Client advocacy
- Activity planning
- Community integration
- Disability awareness
- Personal care assistance
- Problem-solving
- Time management
- Multitasking and organization
- Compassionate caregiving
- First aid and safety
- HIPAA compliance
- Adaptability and flexibility
- Verbal and written communication
- Social skills development
- Relationship building
- Behavioral management
- Conflict resolution
Timeline
Lead Direct Support Professional
Holy Angels, Inc.
04.2025 - Current
Direct Support Professional
Holy Angels, Inc.
06.2024 - 04.2025
Before and After School Assistant
Boys and Girls Club
08.2023 - 06.2024
Substitute Teacher
Charlotte Mecklenburg School System
12.2022 - 05.2023
Cake Decorator
Fast Frog Bakery
01.2018 - 07.2020
Manager
Taco Bell
03.2017 - 07.2018
High School Diploma -
Clover High
No Degree - Crime And Intelligence Analysis
ECPI