Detail-oriented Emergency Room Registrar with proven experience in managing patient information and insurance verification. Known for enhancing operational efficiency through effective teamwork and strong adherence to HIPAA compliance.
Overview
6
6
years of professional experience
Work History
Emergency Room Registrar
Bon Secours
10.2021 - 05.2022
Registered patient information accurately in electronic health record system.
Assisted patients with check-in procedures and insurance verification.
Managed phone inquiries regarding services, appointments, and emergency protocols.
Collaborated with healthcare staff to enhance patient flow efficiency.
Cashier
Walmart
05.2019 - 04.2021
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers at shift end.
Provided exceptional customer service by addressing inquiries and resolving issues.
Assisted in training new cashiers on procedures and software usage.
Sales Associate
Once Upon A Child Franchise
02.2017 - 03.2019
Assisted customers in product selection, enhancing overall shopping experience.
Managed inventory levels, ensuring optimal stock availability and organization.
Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
Trained new staff on operational procedures and customer service best practices.
Customer Service Representative
Best Buy
06.2016 - 02.2017
Resolved customer inquiries and issues through effective communication and problem-solving skills.
Managed returns and exchanges, ensuring compliance with company policies and procedures.
Trained new team members on customer service protocols and Best Buy systems.
Assisted in maintaining accurate product knowledge to enhance customer experience and satisfaction.