Kimberly Williams
Greenwood
Summary
Dynamic Team Leader with extensive experience at Magna International, adept at enhancing manufacturing efficiency and ensuring compliance with quality standards. Proven ability in training staff and resolving production issues, complemented by strong skills in inventory management and effective communication. Committed to driving team performance and operational excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Leader
Magna International
Piedmont
01.2018 - Current
- Oversaw team performance and guided adherence to quality standards.
- Resolved production issues to minimize downtime and delays.
- Trained new hires on equipment usage and safety procedures.
- Ensured compliance with safety regulations and quality standards throughout manufacturing process.
Team Leader
FugiFilm
Greenwood
01.2010 - Current
- Trained and mentored staff on safety protocols and operational procedures.
- Inspected incoming goods for quality compliance before distribution to departments.
- Implemented process improvements to enhance efficiency in shipping workflows.
Assistant Manager
Arby's
Greenwood
01.2011 - 01.2015
- Oversaw daily operations of restaurant, including scheduling, budgeting, and inventory management.
- Resolved customer complaints professionally to uphold positive guest relations.
- Established strong relationships with guests and employees through effective communication.
- Supervised and trained staff on customer service, food handling, and safety protocols.
- Ensured compliance with food safety regulations and sanitation standards.
- Trained staff to enhance service delivery and operational efficiency.
- Managed inventory control processes to minimize waste and optimize resources.
- Implemented strategies to improve customer satisfaction and retention.
Manager
AT&T
Greenwood
01.2010 - 01.2014
- Delivered exceptional service to new and long-standing customers by addressing concerns and developing solutions.
- Monitored staff performance to uphold customer service standards.
- Resolved sensitive customer service complaints promptly, ensuring customer satisfaction.
- Evaluated employee performance and motivated staff to enhance productivity.
Education
High school diploma -
Columbia High School
Columbia, SC01.1999
Skills
- Machining
- Microsoft Word and Office
- Weight handling and manual handling
- Heavy lifting
- Food service management
- Warehouse operations
- Call center operations
- Computer skills and literacy
- Inventory management
- Account management
- Manufacturing experience
- Presentation skills
Certification
- Driver's License
- Certified Quality Auditor
Languages
English
Timeline
Team Leader
Magna International
01.2018 - Current
Assistant Manager
Arby's
01.2011 - 01.2015
Team Leader
FugiFilm
01.2010 - Current
Manager
AT&T
01.2010 - 01.2014
High school diploma -
Columbia High School