Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirt Pritchard

Lexington

Summary

Adept Technician with a proven track record at Midas Muffler, enhancing equipment performance and customer satisfaction through expert troubleshooting and preventive maintenance. Skilled in mechanical knowledge and customer interaction, I've driven significant improvements in system efficiency and safety protocols. My dedication to continuous learning and operational excellence has consistently resulted in optimized performance and reduced downtime.

Overview

21
21
years of professional experience

Work History

Technician

Midas Muffler
10.2021 - 11.2023
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.

Technician

Midas Muffler
01.2015 - 07.2016
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.

Technician

Pope Davis
03.2011 - 07.2012
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Technician

Dick Dyer Toyota
01.2009 - 03.2011
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Onsite Manager

Asap Cabinets
12.2006 - 07.2008
  • Coordinated multiple projects simultaneously by prioritizing tasks and allocating resources.
  • Enhanced communication strategies by introducing regular team briefings and updates.
  • Analyzed workflow inefficiencies for improved resource allocation and project completion.
  • Mentored junior managers to develop leadership skills and promote succession planning.
  • Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
  • Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
  • Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
  • Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
  • Demonstrated adaptability by managing multiple projects concurrently while maintaining superior performance levels across all jobsites.
  • Coordinated with subcontractors for timely completion of tasks, facilitating smooth project progression.
  • Facilitated collaboration between cross-functional teams, supporting successful project outcomes through effective teamwork.
  • Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
  • Mentored junior staff members, providing guidance on best practices in onsite management for their professional development.
  • Enhanced client satisfaction by consistently meeting project deadlines and maintaining clear communication throughout the project lifecycle.
  • Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
  • Regularly updated stakeholders on project status through detailed reports and presentations.
  • Negotiated contracts with vendors and subcontractors, resulting in favorable terms that benefited both parties involved.
  • Assisted in budget planning and financial forecasting for projects, contributing to cost-effective decisionmaking.
  • Developed strong relationships with clients, resulting in repeat business and excellent referrals.
  • Collaborated with other departments within the organization to share knowledge and resources as needed for better overall efficiency.
  • Oversaw procurement of materials and equipment, ensuring availability when needed to prevent delays or disruptions in workflow.
  • Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
  • Implemented risk mitigation strategies during project planning stages to minimize potential issues down the line.
  • Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Technician

C&S Exotic Performance
01.2006 - 10.2006
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.

Technician

Dick Dyer Mercedes
09.2002 - 11.2005
  • Improved equipment performance by conducting regular maintenance and troubleshooting issues.
  • Diagnosed system malfunctions for timely repairs and minimal downtime.
  • Conducted routine inspections to identify potential issues and prevent system failures.
  • Executed installation processes to ensure proper setup and functionality of systems.
  • Analyzed technical documentation to support troubleshooting efforts.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized system performance thorough testing and analysis.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.

Education

Bachelor Of Business -

Midlands Technical College
West Columbia, SC

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Workload management
  • Routine Inspections
  • Deadline oriented
  • OSHA compliance
  • Product Inspections
  • Safety Equipment
  • Extensive organizational skills
  • Performance improvement
  • Issue resolution
  • Mechanical aptitude
  • Operations monitoring
  • Information tracking

Timeline

Technician

Midas Muffler
10.2021 - 11.2023

Technician

Midas Muffler
01.2015 - 07.2016

Technician

Pope Davis
03.2011 - 07.2012

Technician

Dick Dyer Toyota
01.2009 - 03.2011

Onsite Manager

Asap Cabinets
12.2006 - 07.2008

Technician

C&S Exotic Performance
01.2006 - 10.2006

Technician

Dick Dyer Mercedes
09.2002 - 11.2005

Bachelor Of Business -

Midlands Technical College

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Kirt Pritchard