Kortaize Gilyard
Columbia
Summary
A highly motivated individual, currently working in Security with 4 years of military experience. I also have over 10 years of customer service experience including Fast Food, Human Resources, Plumbing and Armed Security. A fast learner, I excel working both alone and in groups.
Overview
11
11
years of professional experience
7
7
Certifications
Work History
Assistant Account Manager
Allied Universal Security Services
Columbia
06.2023 - Current
- Worked over 40 hours per week.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Guarded restricted areas to prevent unauthorized entry.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned persons of rule infractions and violations and escorted violators off premises.
- Handle deceased bodies according to company policies.
- Responded quickly to emergencies as they arise by deploying appropriate resources and personnel.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures
- Assist Account Manager in managing client relationships and resolving different issues.
- Provided administrative support to the Account Manager including scheduling meetings, preparing reports, etc.
- Maintained an organized filing system of paperwork related to the account managed.
- Recruited, hired and trained new hires to optimize profitability.
- Ensured security staff is properly trained and certified in accordance to company policies and local regulations.
- Investigated incidents, wrote detailed reports and made recommendations for improvements in the security program.
- Provided ongoing coaching, feedback, development opportunities and discipline when necessary to ensure employees are meeting expectations.
- Processed payroll for employees in accordance with state regulations.
- Facilitated communication between security team and other departments for a cohesive environment.
Plumber
CMK Plumbing
Columbia
12.2022 - 04.2023
- Worked 40 hours per week.
- Thoroughly inspected and tested pipes and piping systems to assess quality and condition.
- Kept track of the tools, equipment and inventory.
- Used power and hand tools to install pipes, pipe assemblies, fittings, valves and other appliances.
- Followed all state plumbing codes throughout the duration of each project.
- Provided maintenance services for water and gas lines, including pressure testing, flushing and inspections.
Human Resources Specialist
US Army
Fort Bliss
07.2018 - 11.2022
- Trained new Human Resource Specialists in Strength Management, Leave, Finance and Promotions.
- Generated and updated complete and accurate files for a Battalion with over 500 soldiers.
- Provided a daily Battalion PERSTAT of over 500 soldiers to Brigade S1.
- Handled sensitive information with maturity and professionalism.
- Conducted periodic staff visits to subordinate units.
- A subject matter expert in Leave, Finance, Strength Management and Promotions.
- Advised the Commander, staff and subordinate units on administrative matters pertaining to all types of military personnel actions.
- Handled highly sensitive issues in short amounts of time.
- Raised HR Metric scores by providing and working with subordinate units.
- Reviewed incoming regulations and directives relating to administration and military personnel programs, functions and procedures.
- Collaborated with senior leaders to develop and implement HR policies and procedures.
- Maintained operational readiness of assigned infantry weapons systems through regular inspections and preventative maintenance.
- Managed entry/exit points for personnel, verifying IDs, inspecting vehicles, and enforcing strict access protocols
Crew Member
Rush's
Columbia
05.2015 - 06.2018
- Cleaned, sanitized and organized food racks to keep food storage areas neat.
- Cooked, prepared and bagged food for customers.
- Calculated charges and took customer payments.
- Kept the food preparation areas clean, sanitized and well-organized.
- Restocked condiments, beverages and supplies while keeping the service areas clean.
- Explained how various menu items are prepared and describe ingredients and cooking methods to customers to provide a positive dining experience.
- Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables and restocking napkin dispensers.
Education
High School Diploma -
Ridge View High School
Columbia, SC06-2018
Skills
- Team Leadership
- Report Writing
- Mail Handling
- Payroll
- Project and Operations Management
- Customer Service
- Files and Record Management
- Public Speaking
- Account Management
Certification
South Carolina Law Enforcement Division
Timeline
Assistant Account Manager
Allied Universal Security Services
06.2023 - Current
Plumber
CMK Plumbing
12.2022 - 04.2023
Human Resources Specialist
US Army
07.2018 - 11.2022
Crew Member
Rush's
05.2015 - 06.2018
High School Diploma -
Ridge View High School