Kotero White

• Supervised daily operations, ensuring compliance with safety and quality standards.
• Trained and mentored staff on service protocols and food handling procedures.
• Managed inventory levels, coordinating with suppliers to maintain stock availability.
• Implemented efficiency improvements in workflow, reducing wait times for customers.
• Conducted regular performance evaluations, providing feedback to enhance team productivity.
• Developed schedules for staff, optimizing coverage during peak service hours.
• Resolved customer complaints professionally, enhancing overall guest satisfaction ratings.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.

Greenville

• Provided compassionate patient care, ensuring comfort and safety during daily activities.
• Assisted nursing staff with vital sign monitoring and documentation of patient conditions.
• Administered medications as directed by healthcare professionals, adhering to safety protocols.
• Collaborated with multidisciplinary teams to develop and implement individualized care plans.
• Maintained cleanliness and organization in patient areas, promoting infection control standards.
• Educated patients and families on health management, fostering understanding of treatment processes.
• Supported training of new CNAs, sharing best practices for patient interaction and care delivery.
• Responded promptly to patient needs, enhancing overall satisfaction through attentive service.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Reduced patient stress levels through effective communication and active listening skills.

• Supported patient scheduling, ensuring efficient appointment flow and optimal resource allocation.
• Assisted in managing patient records, maintaining confidentiality and compliance with regulations.
• Facilitated communication between dental team and patients to enhance overall experience.
• Streamlined inventory management processes for dental supplies, improving order accuracy.