Summary
Overview
Work History
Education
Skills
Timeline
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Kris McSwain

Myrtle Beach

Summary

Sales professional with a proven track record at Lowe's Home Improvement, excelling in relationship building and team leadership. Achieved $590,000 in outside sales for 2024 by implementing effective sales strategies and enhancing customer satisfaction. Assistant Store Manager in $82 million a year store. Recognized for problem-solving abilities and a goal-oriented approach, driving revenue growth and fostering a collaborative environment.

Overview

21
21
years of professional experience

Work History

Outside Sales Representative

Lowe's Home Improvement
10.2023 - 06.2025
  • Developed relationships with customers to enhance satisfaction and drive repeat business.
  • Conducted product demonstrations in home to educate clients on features and benefits of products.
  • Collaborated with team members to strategize sales approaches for diverse customer needs.
  • Organized sales calls with customers and vendors
  • Maintained knowledge of current product offerings and pricing structures
  • Generated $590,000 in sales for 2024

Assistant Store Manager

Lowe's Home Improvement
02.2018 - 10.2023
  • Assisted in managing daily store operations, ensuring adherence to company policies and procedures.
  • Supported inventory management by conducting regular stock audits and maintaining accurate records.
  • Interviewed, trained and mentored new team members, fostering a collaborative and efficient work environment.
  • Implemented merchandising strategies that enhanced product visibility and improved customer engagement.
  • Participated in scheduling staff shifts to optimize coverage during peak hours and enhance service efficiency.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Specialty Department Supervisor

Lowe's Home Improvement
02.2014 - 02.2019
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance skills and productivity.
  • Implemented process improvements, increasing departmental efficiency and workflow.
  • Boosted employee satisfaction by fostering a positive work environment and providing consistent feedback.
  • Collaborated with management on strategic initiatives to enhance customer satisfaction.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.

Sales Specialist

Lowe's Home Improvement
03.2009 - 02.2014
  • Developed and executed sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed market trends to identify new business opportunities and optimize product offerings.
  • Collaborated with associates from other stores to improve service delivery and customer satisfaction metrics.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.

Marketing

Jeremy Clements Racing- NASCAR
05.2004 - 12.2008
  • Designed presentations and marketing materials to promote sponsorship opportunities
  • Oversaw marketing communications, advertising and events.
  • Spearheaded successful marketing campaign, creatively utilizing social media platforms.
  • Built strategic relationships with clients

Education

Boiling Springs High School
Boiling Springs, SC

Skills

  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Team leadership
  • Sales closing

Timeline

Outside Sales Representative

Lowe's Home Improvement
10.2023 - 06.2025

Assistant Store Manager

Lowe's Home Improvement
02.2018 - 10.2023

Specialty Department Supervisor

Lowe's Home Improvement
02.2014 - 02.2019

Sales Specialist

Lowe's Home Improvement
03.2009 - 02.2014

Marketing

Jeremy Clements Racing- NASCAR
05.2004 - 12.2008

Boiling Springs High School

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Kris McSwain