Krista Goetz
Bluffton
Summary
Dynamic and detail-oriented clinical professional with over 8 years of experience at a leading pediatric hospital, demonstrating exceptional organizational skills and reliability. Expertise in EPIC applications and statewide data systems complements a strong background in patient care and relations, ensuring high-quality service delivery. Proven supervisor with a successful track record in team management and productivity enhancement, consistently exceeding monthly goals. Recognized for a proactive approach to problem-solving, focusing on optimizing processes and fostering team collaboration in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Supervisor/Coordinator
Hopeful Horizons/Children’s Trust of SC
01.2020 - Current
- Directed staff supervision onsite to ensure adherence to program standards through implementation of evidence-based practices.
- Coordinated efforts between partnering agencies and Hopeful Horizons to optimize resources and better address family needs.
- Assessed family needs and matched them with suitable community services for optimal assistance.
- Managed grant funding processes to guarantee conformity with established guidelines and statewide data system protocols.
Physician Support Specialist
University Compounding Pharmacy
San Diego, CA
01.2018 - 01.2019
- Manage and grow existing accounts while using sales experience to prospect and develop new business
- Travels within sales territory to meet with physicians and patients
- Participates in sales meetings, conferences, trade shows and other professional sessions
- Displays initiative and commitment, successfully completes projects and assignments in timely manner
Family Clinician
Nationwide Children’s Hospital
Columbus, OH
01.2010 - 01.2018
- Facilitate recommended referrals and plans to ensure appropriate medical care for children.
- Educate Patients and families with resources and Early Interventions for best outcome of Pediatric health and development
- Use prevention models to decrease an undesirable outcome within the home setting.
- Use Evidence based tools to determine safety and stability for each individual family
Emergency Department
Nationwide Children’s Hospital
- Independently responsible for running patient care labs specimens
- Assist with obtaining vitals and triaging patients
- Assists in procedures including Lumbar Punctures, Intra Venus lines and catheterizations
- Handle lab/specimen collections during high acuity patients in critical care/trauma situations.
Emergency Department Liaison
Nationwide Children’s Hospital
- Manages flow of patients and visitors using a calm and efficient approach
- Address all patient concerns in a proactive and timely manner
- Interacts with diverse populations in stressful situations resulting from trauma.
Emergency Communications Center Specialist
Nationwide Children’s Hospital
- Direct incoming inter hospital transport and scene/EMS calls
- Coordination/medical control of private ground and air transport units
- Activates trauma paging systems for level 1 and level 2 traumas
- Dispatch security personnel and logs all security calls
- Monitors security cameras and fire alarms
Medical Assistant/Phlebotomist
Nationwide Children’s Hospital
- Independently triaged patients as they entered a primary setting for well checkups and sick visits
- Worked side by side with a Physician and communicated the best outcome for a treatment plan
- Handled blood draws, urine cauterizations, and vaccinations for children up to the age of 21
- Discharged patients and their families while making sure they are confident and comfortable with the plan.
Medical Case Management
Intern- Aids Resource Center- Ohio
Columbus, OH
01.2013 - 01.2014
- Provided comprehensive case management services to HIV+ individuals needing assistance
- Developed and monitored individual services plans for assigned clients at initial intake and every six months thereafter
- Maintained clients files and records within the agencies policies and guidelines
- Submit appropriate referral sources for community based services/ case management
Medical Assistant
Gupta Institute for Pain, Wellness & Rehabilitation
Cherry Hill, NJ
04.2009 - 12.2009
- Independently handled all non-clinical office-related tasks in a highly professional and efficient manner
- Personally comforted and cared for more than 100 patients per week before, during and after procedures
- Solely responsible for providing physicians with meticulous set-up, assistance, and control of fluoroscopic guidance for more than 50 patients per week
- Educated and trained externs and medical assistants in all office policies and procedural protocols
- Directed patient flow, prioritized multiple tasks and supervised staff in the absence of the office manager
Education
Lactation Consultant Training Program - Breastfeeding Specialist
LER
01-2020
Graduate of NAPSR Pharmacology/Pharmaceutical sales training program - undefined
08-2017
Bachelor of Science - undefined
The Ohio State University
Columbus, OH05-2014
Medical Assistant/Phlebotomist - undefined
Lincoln Technical Institute
Mount Laurel, NJ04-2009
Skills
- Independent
- Task Oriented
- Punctual
- Pragmatic
- Family Oriented
- Structured
- Actionable
Certification
- Certified in cardiopulmonary resuscitation (CPR)
- Breastfeeding Specialist
Timeline
Program Supervisor/Coordinator
Hopeful Horizons/Children’s Trust of SC
01.2020 - Current
Physician Support Specialist
University Compounding Pharmacy
01.2018 - 01.2019
Medical Case Management
Intern- Aids Resource Center- Ohio
01.2013 - 01.2014
Family Clinician
Nationwide Children’s Hospital
01.2010 - 01.2018
Medical Assistant
Gupta Institute for Pain, Wellness & Rehabilitation
04.2009 - 12.2009
Emergency Department
Nationwide Children’s Hospital
Emergency Department Liaison
Nationwide Children’s Hospital
Emergency Communications Center Specialist
Nationwide Children’s Hospital
Medical Assistant/Phlebotomist
Nationwide Children’s Hospital
Graduate of NAPSR Pharmacology/Pharmaceutical sales training program - undefined
Bachelor of Science - undefined
The Ohio State University
Medical Assistant/Phlebotomist - undefined
Lincoln Technical Institute
Lactation Consultant Training Program - Breastfeeding Specialist
LER