Kristen Grimes
Clinton
Summary
Dynamic sales associate with proven expertise excelling in customer service and inventory management. Recognized for fostering positive customer relationships and enhancing shopping experiences. Skilled in cash handling and problem resolution, consistently achieving sales goals while maintaining a reliable and punctual work ethic.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
18
18
years of professional experience
Work History
Sales Associate
Sams Vape Shop
12.2022 - Current
- Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Processed transactions efficiently using point-of-sale system, maintaining cash accuracy and customer satisfaction.
- Educated customers about product features, benefits, and safety measures associated with vaping products.
- Collaborated with team members to maintain cleanliness and organization of sales floor and display areas.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Clouded Court
12.2017 - 03.2019
- Collaborated with team members to maintain cleanliness and organization of sales floor and display areas.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
- Participated in promotional events, engaging customers and increasing awareness of new product lines.
- Trained new employees on store policies, procedures, and customer service standards for operational consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Child Care Helper
First Baptist Church of Clinton
01.2014 - 03.2017
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Assisted in planning and implementing age-appropriate educational programs and activities.
- Collaborated with parents to address concerns and provide updates on children's progress.
- Developed engaging learning materials to enhance children's social and cognitive skills.
- Trained new volunteers on child care protocols, enhancing team efficiency and support quality.
Bar Staff Member
War Eagle Supper Club
01.2009 - 03.2012
- Provided exceptional customer service in fast-paced bar environment.
- Operated cash register and processed payments accurately and efficiently.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Collaborated with team members to ensure timely drink preparation and delivery.
- Managed inventory levels, reducing waste through effective stock control practices.
- Collaborated with team members to ensure smooth service during peak hours.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
Sales Associate
Sams Club
01.2008 - 05.2011
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
GED -
Southern Union State Community College
Opelika, ALSkills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Team collaboration
- Time management
- Problem resolution
- Communication skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Sams Vape Shop
12.2022 - Current
Sales Associate
Clouded Court
12.2017 - 03.2019
Child Care Helper
First Baptist Church of Clinton
01.2014 - 03.2017
Bar Staff Member
War Eagle Supper Club
01.2009 - 03.2012
Sales Associate
Sams Club
01.2008 - 05.2011
GED -
Southern Union State Community College