Kristen Helock
Chapin
Summary
I am a dedicated single mother motivated to build a stable and rewarding career to provide for my family. I bring a strong work ethic and diverse professional experience across corrections, hospitality, management, and healthcare. My background has strengthened my ability to work under pressure, communicate effectively with diverse populations, lead teams, and deliver compassionate care. I am dependable, adaptable, and driven to grow in a career that offers long-term stability while allowing me to continue supporting and caring for my family.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server Assistant
Halls Chophouse
08.2024 - 02.2025
- Set tables with silverware, glassware, and dishes
- Prepare tables for the next guests
- Stock service stations with supplies
- Refilled water and tea pitchers
- Got bread and butter for guests
- Ran food
Key Manager
Carrabba's Italian Grill
01.2022 - 06.2024
- Leading the team: Encouraging employees to mirror the manager actions and work ethic
- Setting objectives: Working to achieve the organization goals and objectives
- Analyzing performance: Reviewing performance and making decisions
- Managing resources: Managing the organization human, financial, and operational resources
- Distributing information: Communicating instructions, project ideas, and feedback to the team
- Prioritizing tasks: Creating agendas and managing time efficiently
Correctional Officer
Alvin S. Glenn Detention Center
03.2019 - 12.2021
- Maintaining order
- Preventing disturbances
- Enforcing rules
- Ensuring the safety of other institutional employees and visitors
- Monitor inmate activities
- Supervise inmate work assignments
- Search for contraband (weapons or drugs)
- Settle disputes between inmates
- End violent confrontations or fights between inmates
- Enforce the rules through disciplinary action
- Inspect institution facilities for signs of security breaches
Receptionist
ULTRASKIN WAX CENTER
01.2018 - 03.2019
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
Patient Care Technician
Self Regional Hosptial
11.2016 - 01.2018
- Personal Care: Assist patients with bathing, grooming, using the toilet, dressing, and maintaining hygiene.
- Mobility Support: Help patients move, transfer between beds and wheelchairs, turn/reposition them to prevent bedsores, and assist with walking.
- Vital Signs: Measure and record blood pressure, pulse, temperature, and respiration, reporting any concerns.
- Feeding & Nutrition: Serve meals, assist with eating, and document food/fluid intake.
- Environment: Keep patient rooms clean, change linens, provide fresh water, and restock supplies.
- Monitoring & Reporting: Observe patients for changes in condition, behavior, or health concerns and communicate these to licensed nurses.
- Emotional Support: Provide comfort and companionship to patients and their families.
- Documentation: Update electronic health records (EHRs) and charts.
Bartender
Cover 3
09.2011 - 05.2015
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Server
Wild Wing Cafe
08.2008 - 09.2011
- Cleans and prepares the dining area
- Greets customers and helps them to their seats
- Maintains knowledge of every menu item
- Documents orders accurately
- Delivers beverages and meals on time
- Asks for customer feedback
- Prepares bills and processes payments
Education
No Degree - Nursing
Piedmont Technical College
Greenwood, SCHigh school diploma - undefined
Chapin High School
Chapin, SC06.2008
Skills
- Communication Skills
- Inventory Control
- Merchandising
- Cash Handling
- Organizational Skills
- Sales
- Assistant Manager Experience
- Commercial Cleaning
- Time Management
- Food Safety
- Store Management Experience
- Leadership
- Food Preparation
- Customer Service
- Host/Hostess
- POS
- Teamwork
- Communication
- Empathy
- Attention to detail
Certification
- Food Handler Certification
- Bartender License
- ServSafe
Personal Information
- Marital Status: Single
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Server Assistant
Halls Chophouse
08.2024 - 02.2025
Key Manager
Carrabba's Italian Grill
01.2022 - 06.2024
Correctional Officer
Alvin S. Glenn Detention Center
03.2019 - 12.2021
Receptionist
ULTRASKIN WAX CENTER
01.2018 - 03.2019
Patient Care Technician
Self Regional Hosptial
11.2016 - 01.2018
Bartender
Cover 3
09.2011 - 05.2015
Server
Wild Wing Cafe
08.2008 - 09.2011
High school diploma - undefined
Chapin High School
No Degree - Nursing
Piedmont Technical College