Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Mares

Simpsonville

Summary

Results-driven manager with a proven track record for enhancing productivity and efficiency in operations. Specialize in fleet management, customer service excellence, and operational optimization. Excel in leadership, sales, problem-solving, and communication, ensuring smooth branch operations and high client satisfaction.

Overview

12
12
years of professional experience

Work History

Branch Rental Manager

Enterprise Mobility
Greater Greenville and Spartanburg Area
08.2024 - Current
  • Trained and developed employees into top performers, enhancing overall sales capabilities.
  • Exceeded outside sales goals, mentoring team to achieve similar results.
  • Implemented strategic plans and processes to directly impact profit and loss.
  • Strengthened relationships with business partners and vendors to boost fleet utilization.
  • Facilitated routine meetings to forecast demand in territory, maximizing profitability.

Assistant Rental Manager

Enterprise Mobility
Greater Greenville and Spartanburg Area
10.2022 - 07.2024
  • Trained and developed employees, resulting in promotion of five team members.
  • Achieved recognition as top Assistant Branch Manager in Upstate and Midlands markets.
  • Ranked consistently among top five for sales in Upstate and Midlands markets.
  • Executed operational plans to maximize branch revenue and enhance efficiency.

Management Trainee/ Management Assistant

Enterprise Mobility
Greater Greenville and Spartanburg Area
11.2021 - 09.2022
  • Achieved number one ranking for performance in January, March, May, and September.
  • Consistently maintained top five sales ranking in Upstate and Midlands markets.
  • Awarded customer service honors twice for exceptional service delivery.
  • Acquired de-escalation skills to effectively resolve customer issues.

Panhellenic Council

Zeta Tau Alpha Fraternity
Greenville
01.2017 - 12.2018
  • Coordinated social events for alumni and sorority members to foster networking opportunities.
  • Facilitated transition of members to alumni status, ensuring smooth integration.
  • Collaborated with Clemson University to organize a joint ceremony for senior chapters.

Sales Manager

Pennington Golf Center
Pennington
07.2013 - 12.2016
  • Cultivated strong customer relationships, driving increased sales performance.
  • Trained new employees in operational procedures and customer service skills.
  • Entered customer information into database to maintain accurate records.
  • Scheduled events to enhance customer engagement and promote services.
  • Managed inventory levels and processed transactions efficiently.
  • Contributed to social media advertising strategies, boosting brand visibility.

Education

Bachelor of Arts - International Affairs and Politics

Furman University
Greenville, SC
08.2020

Skills

  • Strong written and verbal communication
  • Team development and management
  • Product knowledge and sales
  • Customer service
  • Client Relations Management
  • Exceeds in team leadership
  • Critical thinking
  • Risk Mitigation

Timeline

Branch Rental Manager

Enterprise Mobility
08.2024 - Current

Assistant Rental Manager

Enterprise Mobility
10.2022 - 07.2024

Management Trainee/ Management Assistant

Enterprise Mobility
11.2021 - 09.2022

Panhellenic Council

Zeta Tau Alpha Fraternity
01.2017 - 12.2018

Sales Manager

Pennington Golf Center
07.2013 - 12.2016

Bachelor of Arts - International Affairs and Politics

Furman University

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Kristen Mares