Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

KRISTIAN REIERSEN

MURRELLS INLET

Summary

Accomplished sales manager recognized for delivering exceptional results at Hawx LLC in client relationship management and sales strategy development. Adept at training employees and enhancing service quality, resulting in improved customer satisfaction. Skilled in inventory management and effective communication, driving operational efficiency and fostering a collaborative team environment.

Overview

9
9
years of professional experience

Work History

Veteran Sales Manager

Hawx LLC.
Greensboro
05.2024 - 05.2025
  • Engaged potential customers to inform them about services and solutions.
  • Trained interns and new staff on sales techniques and company procedures.
  • Maintained customer relationships by promptly addressing complaints and queries.
  • Collaborated with departments to develop tailored solutions for customer needs.
  • Handled point-of-sale transactions while acquiring advanced sales techniques.
  • Resolved escalated customer issues to enhance service quality.
  • Established and nurtured relationships with key clients while retaining existing customers.
  • Conducted regular meetings with staff to review monthly goals and objectives.

Customer Lead

Food Lion.
Sylva
12.2023 - 04.2025
  • Managed POS operations, processing cash and credit transactions efficiently.
  • Stocked front end while overseeing lottery ticket sales.
  • Handled alcohol and tobacco products in compliance with regulations.
  • Ensured food safety while assisting customers with purchases and order fulfillment.
  • Resolved customer issues effectively, promoting high satisfaction through knowledgeable service.
  • Engaged customers through effective interpersonal skills to enhance their experience.
  • Operated various machinery and tools safely to maintain operational efficiency.
  • Supported colleagues by providing guidance to foster a collaborative work environment.

Rental Shop Manager

Wolf Ridge Ski Resort.
Mars Hill
12.2021 - 03.2022
  • Oversaw daily operations of rental shop, managing 20 employees and ensuring high service standards.
  • Developed systems for accurate inventory tracking, minimizing waste and maximizing efficiency.
  • Created employee schedules and implemented organizational initiatives to enhance productivity.
  • Conducted regular equipment maintenance checks, ensuring optimal performance in rental operations.
  • Reviewed rental agreements for compliance with laws and regulations.
  • Maintained adequate stock levels through proactive ordering of supplies.
  • Assisted customers in selecting suitable products while providing detailed information and advice.
  • Inspected returned items for damage prior to re-renting, ensuring quality control.

Companion Animal Leader

Petco
Surfside Beach
02.2020 - 11.2021
  • Maintained clean working environment while assisting with shelf stocking and inventory management.
  • Built positive customer relationships to drive repeat business.
  • Organized promotional displays to attract new customers and increase sales.
  • Greeted customers, provided product knowledge, and resolved inquiries efficiently.
  • Answered customer phone calls concerning product availability and pricing.
  • Assisted in training new employees on company policies and procedures.
  • Developed upselling strategies to maximize sales opportunities.
  • Resolved customer complaints with professionalism and efficiency.

Stockroom Manager

Jaws Resortwear
Murrells Inlet
04.2019 - 08.2019
  • Managed inventory in stockroom and warehouse locations to ensure accuracy.
  • Oversaw receiving operations, verifying shipment accuracy against purchase orders.
  • Conducted audits to identify discrepancies and maintain accurate records of shipments.
  • Implemented stocking procedures for new merchandise received from vendors.
  • Organized storage areas to optimize efficiency and space utilization.
  • Developed strategies to minimize shrinkage from theft or damage.
  • Performed general maintenance tasks including aquarium cleaning, carpentry, and painting.
  • Assisted customers in locating items within the stockroom area.

Warehouse Associate

Zentra LLC
Indian Trail
08.2016 - 08.2018
  • Executed Amazon order fulfillment, managing inventory receipts and accounting via Excel.
  • Recruited personnel to support operational needs.
  • Assisted in building renovations to enhance facility functionality.
  • Loaded finished goods onto delivery vehicles as needed.
  • Maintained accurate inventory records utilizing manual and computerized systems.
  • Assembled customer orders, ensuring accurate selection of products.
  • Processed incoming shipments, verifying items against purchase orders.
  • Collaborated with team members to improve task efficiency and accuracy.

Education

Bachelors of Science in Business Administration - Business Administration And Law

Western Carolina University
Cullowhee, NC
05.2025

Associate of Science - Science

Horry Georgetown Technical College
Myrtle Beach, SC
05.2021

Skills

  • Inventory management
  • Employee training
  • Client relationship management
  • Sales techniques and engagement
  • Logistics coordination
  • Process improvement
  • Customer service excellence
  • Problem resolution strategies
  • Time management skills
  • Leadership capabilities
  • Critical thinking abilities
  • Effective communication
  • Cash handling proficiency
  • Sales strategy development

Accomplishments

  • Very high Customer Retention rate at Hawx LLC.
  • Commendation from Petco for Donations Received
  • Published author of peer-reviewed article 'Leadership Ethics in Sports Medicine'
  • Debate Participant: Should the United States Military be involved in Humanitarian Conflicts around the world?

Affiliations

  • Participated in Philanthropy for AWAKE, Volunteer Work, and participated in recruiting for a non-profit organization.

Timeline

Veteran Sales Manager

Hawx LLC.
05.2024 - 05.2025

Customer Lead

Food Lion.
12.2023 - 04.2025

Rental Shop Manager

Wolf Ridge Ski Resort.
12.2021 - 03.2022

Companion Animal Leader

Petco
02.2020 - 11.2021

Stockroom Manager

Jaws Resortwear
04.2019 - 08.2019

Warehouse Associate

Zentra LLC
08.2016 - 08.2018

Bachelors of Science in Business Administration - Business Administration And Law

Western Carolina University

Associate of Science - Science

Horry Georgetown Technical College

Similar Profiles

CREATE PROFILE
KRISTIAN REIERSEN