Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Baker

Anderson

Summary

Results-driven professional with expertise in conflict resolution and key decision-making. Skilled in streamlining processes and enhancing customer experiences, consistently turning challenges into opportunities for improvement.

Overview

8
8
years of professional experience

Work History

Lead Teacher

Kid Stuff Academy
Anderson, SC
09.2023 - Current
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a positive classroom environment promoting inclusivity and student participation.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.

Customer Service Representative

Priority One Security
Anderson, SC
05.2022 - 06.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Streamlined complaint resolution procedures, reducing response times significantly.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Cashier

Schlotzky's
Athens, GA
10.2018 - 04.2020
  • Processed customer transactions accurately and efficiently using point-of-sale system.
  • Assisted in training new cashiers on register operation and customer service protocols.
  • Maintained cleanliness and organization of cash register area to enhance customer experience.
  • Monitored inventory levels at the register, alerting management to low stock items promptly.

Education

High School Diploma -

Connections Academy
Columbia, SC

Skills

  • Key decision making
  • Conflict resolution
  • Customer service
  • Patience and empathy
  • Cash handling
  • POS system operations

Timeline

Lead Teacher

Kid Stuff Academy
09.2023 - Current

Customer Service Representative

Priority One Security
05.2022 - 06.2023

Cashier

Schlotzky's
10.2018 - 04.2020

High School Diploma -

Connections Academy
Kristin Baker