Kristin Beal
Henry Schein
Simpsonville
23
years of professional experience
Results-driven professional dedicated to optimizing sales support operations. Skilled in streamlining processes, enhancing customer experiences, and training team members. Committed to delivering exceptional service and supporting operational success.
Work History
Sales Support Representative
23 Years 5 Months- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated order processing and fulfillment to ensure timely delivery of products.
- Maintained accurate records of sales orders and customer interactions in CRM system.
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
- Trained new Sales Support Representatives, enhancing team productivity and cohesion.
- Streamlined order processing procedures for increased efficiency and accuracy.
- Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
- Facilitated communication between sales representatives and other departments to ensure seamless order fulfillment processes.
- Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Skills
Goal-oriented mindset
Strong negotiation
Sales strategy development
Salesforce proficiency
Accomplishments
Certificate of completion of the theological program, Education for Ministry, from the School of Th4eology at the University of the South in Sewanee, TN.
Timeline
Sales Support Representative
Henry Schein
03.2003 - CurrentRead More