Summary
Work History
Education
Skills
Timeline
88

KRISTIN LYSIK

Mount Pleasant,SC

Summary

Results driven with years of experience in project management, sales and fostering customer relationships. I am passionate about project planning, managing resources and aligning with all business objectives.

Work History

Customer Success Manager

Activated Insights
2021.09 - Current
  • Assist health care clients with onboarding and product setup to foster successful adoption and usage of platform and process
  • High level presentations with all stakeholders measuring KPI’s against performance goals, evaluate results, and creating plans to implement those goals.
  • Cross-functional collaboration with sales, IT, support and product.
  • Continually recognizing upsell opportunities to enhance customers goals.

Bookkeeper/Fundraising Events

Massachusetts Senate President CTE
  • Managed all donations, contributions and campaign expenses.
  • Wrote and managed all campaign finance reports for The Federal Election Commission (FEC).

Project Manager

Design Services
  • Successfully oversaw the planning, execution, and delivery of all buildouts and furniture for government contracts (schools).
  • Coordinated between the designer, client, construction teams, installers and product, ensuring that deadlines were met and projects were completed to the highest standards.

Sales Executive

Steelcase/Office Environments
  • Responsible for selling premium office furniture to large corporations, interior designers, and other commercial clients.
  • Understanding my clients unique office space needs, and providing customized solutions that aligned with their brand, aesthetics, and functionality requirements.
  • Continually met sales goal of $21M per year.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Sales Executive

IBM Corporation
  • Met and exceeded all sales quotas with IBM hardware.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Expanded market share with strategic territory planning and targeted prospecting.


Marketing Consultant Supervisor

Merrill Lynch
  • Managed a team of 5 within the Consulting and Advisory Services division of Merrill Lynch.
  • Responsible for training and supporting Merrill Lynch's top financial consultants on managed money products.
  • Expert in competitive products, analyzing and comparing products within the market.
  • Planned and coordinated all annual conferences for top producers.

Education

Bachelor of Arts - English

Colby Sawyer College
New London, NH

Associate of Arts - Graphic Design

Endicott College
Beverly, MA

Skills

  • Excellent communication and relationship skills
  • B2B communications
  • Experience in SaaS, CRM Software and Microsoft 365, Quickbooks
  • Industries: Healthcare, Finance, Commercial Furniture and Design.

Timeline

Customer Success Manager

Activated Insights
2021.09 - Current

Bookkeeper/Fundraising Events

Massachusetts Senate President CTE

Project Manager

Design Services

Sales Executive

Steelcase/Office Environments

Sales Executive

IBM Corporation

Marketing Consultant Supervisor

Merrill Lynch

Bachelor of Arts - English

Colby Sawyer College

Associate of Arts - Graphic Design

Endicott College

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KRISTIN LYSIK