KRISTOPHER WILDER
FLORENCE
Summary
Diligent Catering Chef with background in catering and culinary arts. Proven ability to create diverse menus and deliver high-quality dishes for various events. Demonstrated expertise in team management and maintaining high standards of food safety and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Catering Chef/Owner
B. Wild Food Ventures
08.2019 - 04.2024
- Design and create customized menus based on client needs, dietary restrictions, and event theme
- Supervise and delegate tasks to kitchen staff, including cooks, prep cooks, and assistants
- Monitor catering costs, including ingredients, labor, and equipment, to stay within budget constraints
- Interact with clients to understand their needs, address concerns, and ensure satisfaction
- Oversee food preparation and service at the event location, ensuring timely delivery and quality control
Store Manager
Starbucks
08.2019 - 04.2024
- I oversaw all customer services matters making sure that all guests had good experience
- I was responsible for writing effective schedules for a store that had no scheduling consistency prior to my tenure
- I was able to capture partner availability and write schedules that served the business and the partners
- Following up with negative customer surveys to ensure that exceptional services was given on next visit
- Made sure that all Supervisors and employees followed all food safety procedures for smallware and sanitizers
Back of House Kitchen Trainer
Texas Roadhouse
02.2019 - 08.2021
- Train each new hire on his/her job description
- Work to keep the line up to production to ensure that all food got out on time
- Made sure that all the back house employees were aware of any updated changes in the business
Delivery Driver
FedEx
05.2018 - 02.2019
- Load and unload packages to each driver’s truck
- Scan packages as they go out to the line for delivery
- Alternate delivery driver during the peak holiday season
- Made sure that every package went to the right assembly line
Front Desk Representative
The Mantissa Executive Suites & Spa
10.2017 - 05.2018
- Check-in and out each guest
- Call to confirm arrival of each guest if pass the standard Check-in time
- Input each code for the room door
- Made sure that each customer was aware of the rules of the hotel and all documents were signed
- Handle each credit and/or cash transaction
- Close hotel at the end of the shift to ensure the safety of each guest as this was a boutique hotel and no overnight attendant
Sales Manager
Smart Phone Repair LLC.
08.2016 - 10.2017
- Handle the intake of all inventories regarding sales
- Assist customers in purchasing extra merchandise that would enhance their devices
- The open and closing procedures of the store daily
- Made sure that each tech was providing additional services to the customer on the phone and face
- Organize daily meetings with the team to talk about strategies to increase sale number
Solution Sales Specialist
Verizon Wireless
04.2013 - 07.2016
- Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services
- Actively engaging customers, demonstrating products, and effectively executing sales function, by performing rate package evaluation and proposing solution that best benefit the customer and the company
- Maintain and grow existing customer base while ensuring long term customer loyalty and reducing early contract terminations
- Contact existing customers for contract renewals, and various data, accessory, and additional services and solutions to simplify the customer’s life
- Ensure customer satisfaction and resolve all customer issues and concerns
- Lead champion roles in store to promote other teammates to exceed at various metrics
- Completed Verizon Wireless South Carolina Central Leaders, for career advancement within the company
- Lead store in highest Small Business Adds for the Month of August
Education
Bachelor of Science - Organizational Leadership
Claflin University
Orangeburg, SC05-2026
Skills
- Cleaning practices
- Food pairings
- Kitchen organization
- Cooking methods
- Food presentation
Certification
Food Safety Managers Certifications
Issued Date: August 5th 2022
Expiration Date: August 5th 2027
Certificate No: 21852994
Timeline
Catering Chef/Owner
B. Wild Food Ventures
08.2019 - 04.2024
Store Manager
Starbucks
08.2019 - 04.2024
Back of House Kitchen Trainer
Texas Roadhouse
02.2019 - 08.2021
Delivery Driver
FedEx
05.2018 - 02.2019
Front Desk Representative
The Mantissa Executive Suites & Spa
10.2017 - 05.2018
Sales Manager
Smart Phone Repair LLC.
08.2016 - 10.2017
Solution Sales Specialist
Verizon Wireless
04.2013 - 07.2016
Food Safety Managers Certifications
Issued Date: August 5th 2022
Expiration Date: August 5th 2027
Certificate No: 21852994
Bachelor of Science - Organizational Leadership
Claflin University
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