Krupa Patel
Columbia
Summary
Experienced with managing cashier operations and fostering customer-centric environment. Utilizes effective team leadership and problem-solving skills to ensure efficient service and high customer satisfaction. Track record of implementing streamlined processes and maintaining accurate financial records.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced retail professional prepared for leadership role, bringing strong focus on team collaboration and achieving results. Skilled in managing transactions, training staff, and maintaining high customer service standards. Known for reliability and adaptability in dynamic environments, ensuring smooth operations and customer satisfaction. Expertise in problem-solving, conflict resolution, and inventory management.
Overview
3
3
years of professional experience
Work History
Cashier Manager
McDonald’s
Terre Haute, Indiana
- Supervised daily cash handling and register operations to ensure accuracy.
- Trained new staff on customer service techniques and operational procedures.
- Managed inventory levels and performed regular stock checks for supplies.
- Resolved customer complaints efficiently to maintain positive service experience.
- Managed and trained cashiers on proper cash handling procedures.
Retail Sales Associate
Marshalls
Columbia, SC
11.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote seasonal sales and product visibility.
- Processed transactions efficiently at point of sale, ensuring accurate cash handling and receipts.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Front Desk Manager
Baymont Inn & Suites
Orangeburg, South Carolina
07.2024 - 05.2025
- Managed front desk operations, ensuring excellent guest experiences and smooth daily procedures.
- Trained and supervised staff to improve efficiency and maintain a professional work environment.
- Handled financial transactions and maintained accurate daily records.
Front Desk Manager
Days Inn
Richmond Hill, GA
03.2023 - 07.2024
- Trained new staff on operational procedures, compliance standards, and performance strategies.
- Mentored employees to promote teamwork and professional growth.
- Oversaw daily cash reconciliations, ensuring financial accuracy and accountability.
- Strengthened computer proficiency, particularly in Excel and database management systems.
Front Desk Manager
Microtel
Athens, GA
01.2024 - 06.2024
- Maintained accurate account balances and prepared daily financial reports.
- Oversaw front desk operations, improving staff productivity and communication.
- Led regular team meetings to enhance coordination and efficiency.
- Maintained a professional, organized front desk atmosphere to ensure positive guest experiences.
Sandwich Maker
Subway
Richmond Hill, GA
03.2024 - 04.2024
- Prepared fresh sandwiches using standardized recipes and quality ingredients.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu choices and special dietary requests.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated cash register, processed transactions, and handled cash accurately.
Education
Bachelor of Science (B.S.) - Nursing
South University
Columbia, SCHigh School Diploma -
South Vigo High School Terre Haute
Terre Haute, IN05.2020
Skills
- Customer service
- Team leadership
- Time management
- Cash management
- Financial management
- Leadership qualities
- Guest safety
- Customer service management
- Computer reservations systems
- Documentation and reporting
- Organization and recordkeeping
- Problem-solving skills
- Guest services
- Hospitality services
- Administrative skills
- Team performance monitoring
- Telephone and email etiquette
- Automated telephone systems
- Sales expertise
- Conflict resolution
- Cash handling and management
- Cash handling expertise
- Cash register operation
Certifications And Languages
BLS CPR (Basic Life Support), English
Timeline
Retail Sales Associate
Marshalls
11.2025 - Current
Front Desk Manager
Baymont Inn & Suites
07.2024 - 05.2025
Sandwich Maker
Subway
03.2024 - 04.2024
Front Desk Manager
Microtel
01.2024 - 06.2024
Front Desk Manager
Days Inn
03.2023 - 07.2024
Cashier Manager
McDonald’s
Bachelor of Science (B.S.) - Nursing
South University
High School Diploma -
South Vigo High School Terre Haute