Professional Summary
Overview
Work History
Education
Skills
Timeline

Krystal Brown

Walmart
Summerville
8
years of professional experience

Motivated individual with a background in customer service and animal care. Known for professionalism, patience, and effective communication skills, ready to leverage these strengths to enhance customer experiences and drive operational success.

Work History

Online Personal Shopper

5 Years 7 Months
Walmart | 12.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.

Intern

2 Months
Charleston Animal Society | 06.2019 - 08.2019
  • Assisted in daily animal care, ensuring the health and well-being of shelter animals.
  • Assisted in daily animal care, ensuring health and wellbeing of shelter animals.

Cashier

2 Months
Bojangles' Famous Chicken 'n Biscuits | 07.2018 - 09.2018
  • Processed customer transactions accurately and efficiently to enhance service delivery.
  • Provided friendly customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth daily operations during peak hours.
  • Assisted in maintaining cleanliness and organization of front counter and dining area.

Education

Bachelor of Arts - Psychology

University of South Carolina Beaufort | Bluffton, SC | 04-2023
  • Dean's List Spring 2023
  • 3.0 GPA

Bachelor of Science - Nursing

Lander University | Greenwood, SC

Attended for the fall semester while studying nursing before transferring to University of South Carolina Beaufort.

High School Diploma

Garrett Academy of Technology | North Charleston | 06-2019
  • South Carolina Life Scholarship Recipient
  • Completed AP course in English Literature
  • 3.7 GPA
  • Ranked in Top 11% of class
  • Future Business Members of Leaders of America Member

Skills

Product picking
Customer service expertise
Customer service excellence
Sales experience
Time management skills
Order fulfillment
Order accuracy
Team collaboration
Customer satisfaction
Professionalism and courtesy
Patience and empathy

Timeline

Online Personal Shopper

Walmart
12.2020 - CurrentRead More

Intern

Charleston Animal Society
06.2019 - 08.2019Read More

Cashier

Bojangles' Famous Chicken 'n Biscuits
07.2018 - 09.2018Read More

University of South Carolina Beaufort

Bachelor of Arts from Psychology
Read More

Lander University

Bachelor of Science from Nursing
Read More

Garrett Academy of Technology

High School Diploma
Read More
Krystal Brown