Krystal Machado
Greenville
Summary
Over ten years of sales and customer service experience. Well-versed with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments. I enjoy helping others on a personal level. I believe every interaction is an opportunity to positively impact someone's life.
Overview
16
16
years of professional experience
Work History
Assistant Property Manager
Mid America Apartments
Charleston, SC
03.2017 - 07.2026
- Supports, coordinates and facilitates leasing, resident retention, concessions and customer service activities.
- Provides leadership and guidance in the absence of the property manager.
- Collects rent from residents and post payments to system. Process all applicable deposits, rents, and other fees and ancillary revenues collected.
- Complete Statements of Deposit Activity (SODAs) for vacated apartment units.
- Followed up on delinquent tenants and coordinated collection procedures.
- Assists with the resolution of resident issues and complaints.
- Led initiatives for community engagement, organizing events that fostered resident relationships and improved retention rates.
Residential Sales Specialist
Prime Realty LLC
Greenville, SC
10.2019 - 05.2021
- Prime Realty LLC is a locally owned real estate firm specializing in the buying and selling of residential, luxury and commercial real estate.
Brand Ambassador
Charleston Beverage Company
Charleston, SC
05.2014 - 03.2017
- Visit founder first accounts in order to generate higher sales, win back previous accounts, prospect new accounts.
- Represent company by scheduling and working demos at account locations and social events. Educate customers about the product.
- Survey product and customers during demo.
- CBC is a small local business that bottles and distributes bloody mary cocktail mix.
- Achievements/Tasks
Guest Services
The Battery Carriage House Inn
Charleston, SC
08.2010 - 10.2015
- Assist the Innkeeper as needed. Act as manager on duty when innkeeper is out. Train new employees on front desk, breakfast service and housekeeping duties.
- Reserve rooms for guest and process payments during check-in and check-out.
- Assemble breakfast trays and hand deliver to guest rooms.
- Provide concierge services to guest and local tourists.
- The Battery Carriage House Inn is a historic bed and breakfast.
- Achievements/Tasks
Education
Certified Personal Trainer And Nutrition Coach -
National Academy of Sports Medicine
07-2026
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Wyatt Institute of Real Estate
10-2019
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Stratford High School
Goose Creek, SC01-2006
Skills
- Organization
- Time Management
- Customer Service
- Problem Solving
- Property Tours and Inspections
- Administrative Support
- Relationship Building and Rapport
- Telephone and email etiquette
- Attention to Detail
- Strong Communication Skills
Languages
English
Native or Bilingual
Interests
Horticulture, Photography, Cats and Animal Rescue, CrossFit, Strength Training, Plant Based Nutrition, Travel, Music/Live Shows, Interior Design
Timeline
Residential Sales Specialist
Prime Realty LLC
10.2019 - 05.2021
Assistant Property Manager
Mid America Apartments
03.2017 - 07.2026
Brand Ambassador
Charleston Beverage Company
05.2014 - 03.2017
Guest Services
The Battery Carriage House Inn
08.2010 - 10.2015
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Stratford High School
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Wyatt Institute of Real Estate
Certified Personal Trainer And Nutrition Coach -
National Academy of Sports Medicine