KRYSTLE RIVERA RAMOS
Simpsonville
Summary
Results-driven and bilingual professional with strong experience in customer service, financial services, and leadership roles. Known for delivering high-end client experiences, building lasting relationships, and exceeding sales goals in fast-paced environments. Skilled in team leadership, operations management, and brand representation with a polished and professional presence.
Overview
4
4
years of professional experience
Work History
Medical Call Center Representative
Adapt health
Greenville
04.2026 - Current
- Managed high-volume inbound calls for medical equipment inquiries and orders.
- Provided accurate information on product availability and insurance coverage options.
- Assisted patients with order tracking and delivery scheduling for medical supplies.
Assistant Manager
Auto Money Financial
10.2025 - 04.2026
- Lead daily operations and ensure smooth business performance
- Manage customer accounts and loan processing
- Train and mentor team members to drive performance
- Maintain compliance while delivering exceptional service
Cosmetic Counter Manager
Dillard's
11.2023 - 10.2025
- Led team to exceed sales goals consistently
- Trained staff and elevated customer experience standards
- Built loyal client relationships
Beauty Advisor
Sephora
05.2022 - 11.2023
- Delivered personalized beauty consultations
- Maintained strong product knowledge
- Provided high-level customer service
Education
GED -
Áurea E Quiles Claudio
Guánica, PR 01.2010 - 03.2010
Skills
- Bilingual (English/Spanish)
- Leadership
- Customer Experience
- Sales Growth
- Marketing
- Attention to Detail
- Problem Solving
- Medical call center
Timeline
Medical Call Center Representative
Adapt health
04.2026 - Current
Assistant Manager
Auto Money Financial
10.2025 - 04.2026
Cosmetic Counter Manager
Dillard's
11.2023 - 10.2025
Beauty Advisor
Sephora
05.2022 - 11.2023
GED -
Áurea E Quiles Claudio
01.2010 - 03.2010