Ksenia Sokolova
Moore,SC
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Beauty Consultant
Target
08.2024 - Current
- Managed a cash register
- Kept the beauty section of the store well-maintained and organized
- Stocked cosmetics and skincare items
- Performed daily tasks that ensured the rotation of backstock onto the floor
- Helped customers with questions related to current beauty trends
- Provided personalized skincare recommendations to specifically target top concerns
- Provided exceptional services and pleasant shopping experiences to retail customers, meeting the rewards sign-up percentage every month
Sales Team Member
Michales Arts and Crafts
08.2022 - 12.2023
- Managed a cash register
- Unloaded truck and stocked the shelves
- Maintained the store in organized condition
- Performed daily tasks that ensured the rotation of backstock onto the floor
- Reset the store aisles using planograms
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Helped customers locate products and checked store system for merchandise at other sites
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Greeted customers and offered assistance with selecting merchandise, finding items and completing purchases
Crew Member
McDonald's
09.2020 - 05.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment
- Maintained a clean and safe work environment
- Offered strong customer service skills, keeping customers satisfied
- Operated a cash register and drive-thru
- Collaborated with team members to complete orders
- Became familiar with products to answer questions and make suggestions
- Provided excellent customer service by greeting customers and meeting quality expectations
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
Education
Associate of Science - Accounting
Spartanburg Community College
Spartanburg, SC06.2026
undecided
American River College
Sacramento, CASkills
- Customer service
- Time management
- Food service
- Communication skills
- Bilingual
- Guest services
- Multitasking
- Flexibility
- Adaptability
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Beauty Consultant
Target
08.2024 - Current
Sales Team Member
Michales Arts and Crafts
08.2022 - 12.2023
Crew Member
McDonald's
09.2020 - 05.2021
undecided
American River College
Associate of Science - Accounting
Spartanburg Community College
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