Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ky Nguyen

Elgin

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

6
6
years of professional experience

Work History

Server

KPOT
10.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Intern for the Office of Cybersecurity

South Carolina Department of Health and Human Services
05.2024 - 08.2024
  • Analyzing network traffic and emails with provided EDR (Endpoint Detection and Response)
  • Ensured compliance with cybersecurity policies and legal frameworks in a professional environment at the Office of Cybersecurity
  • Shadowed various roles within the Office of Cybersecurity to gain insight into future career opportunities and professional development

Shift Leader/Manager

Chick-fil-A Restaurants
08.2019 - 10.2023


  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Educated staff on organizational mission and goals to help employees achieve success
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
  • Trained and mentored new employees to maximize team performance.

Education

Computer Engineering - Computer Engineering

University of South Carolina
Columbia, SC
05.2026

Associate's Degree - in Science

Midlands Technical College
Columbia, SC
12.2021

Skills

  • Microsoft Office
  • Linux
  • Communication Skills
  • Microsoft Excel
  • Customer service
  • Bilingual
  • C
  • HTML5
  • Computer literacy
  • Team member support
  • Research
  • Peripheral repair
  • Desktop technical support

Languages

Vietnamese

Timeline

Server

KPOT
10.2024 - Current

Intern for the Office of Cybersecurity

South Carolina Department of Health and Human Services
05.2024 - 08.2024

Shift Leader/Manager

Chick-fil-A Restaurants
08.2019 - 10.2023

Associate's Degree - in Science

Midlands Technical College

Computer Engineering - Computer Engineering

University of South Carolina
Ky Nguyen