Kyashia Sanders
Lancaster
Summary
Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.
Overview
8
8
years of professional experience
Work History
Case Manager
Cencora
04.2017 - Current
- Claims assistance, tracking and submission
- Prior authorization assistance and tracking.
- Monitored patients' responses to treatment plans and adjusted accordingly.
- Ensured compliance with all applicable regulations and standards of practice.
- Benefit verification result call
- Advanced alternate coverage research
- Appeals/Denials
- Inbound Phone Queue/General Program Inquires
- Determination for support programs (Copay, PAP, Medicaid, etc.)
- Pharmacy triage and coordination.
- Managed high-volume data entry, verifying information and completing timely work
- Created spreadsheets and performed data entry tasks to maintain records
- Ensured compliance with HIPAA regulations when handling confidential information.
- Facilitated communication between physicians, nurses, therapists, pharmacists.
Education
High School Diploma -
Lancaster High School
Lancaster, SC05.2013
Skills
- Patient Care
- Patient Safety
- Data Entry
- Customer service
- Time management
Timeline
Case Manager
Cencora
04.2017 - Current
High School Diploma -
Lancaster High School
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