Kyle Deckard
Charleston
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Service Technician and Installer Helper
Mitchell Heating and Cooling
Charleston, SC
05.2025 - Current
- Diagnosed and repaired heating and cooling systems efficiently.
- Conducted routine maintenance checks to ensure optimal system performance.
- Provided exceptional customer service by addressing client inquiries and concerns.
- Collaborated with team members to develop effective troubleshooting techniques.
- Diagnosed problems with electrical systems and rewired components to restore safe flow of electricity.
- Set up ladders and other access equipment.
- Improved installation efficiency by assisting in the preparation and organization of necessary tools and materials.
- Assisted in the completion of installations with attention to detail and quality workmanship.
Store Associate
Quality Mart owned by Quality Oil Company
Clemmons, NC
04.2023 - 05.2025
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Stocked shelves efficiently, ensuring products were displayed attractively and accessible to customers.
- Operated cash register accurately, processing transactions and handling customer payments swiftly.
- Collaborated with team members to optimize inventory management and reduce stock discrepancies.
- Trained new associates on store policies and procedures, fostering knowledge sharing within the team.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Slitter Helper
Classic Packaging Company
Bethania, NC
08.2022 - 03.2023
- Operated slitting machines to produce precise widths for packaging materials.
- Maintained quality control standards by inspecting finished products for defects.
- Collaborated with team members to optimize workflow and reduce downtime.
- Assisted in inventory management, ensuring timely supply of raw materials.
- Adhered to safety regulations, promoting a secure work environment for all employees.
- Optimized material usage through accurate measuring, cutting, and handling of various substrates.
- Reduced downtime by troubleshooting and resolving mechanical issues promptly.
Warehouse Associate
ALDI Distribution Center
Salisbury, NC
05.2018 - 08.2022
- Organized inventory to optimize storage space and accessibility.
- Operated pallet jacks for efficient material handling.
- Collaborated with team members to streamline order fulfillment processes.
- Trained new associates on safety protocols and operational procedures.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Machine Operator
The Step2 Company, LLC
Streetsboro, OH
10.2014 - 05.2018
- Operated machinery for high-volume production runs, ensuring consistent quality and efficiency.
- Conducted routine maintenance on equipment to minimize downtime and enhance operational reliability.
- Trained new operators on safety protocols and machinery operation, fostering a culture of safety awareness.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Reduced material waste by implementing precise techniques and careful monitoring of machinery.
Part-Time Home Renovation Assistant
Lasorella Renovations
Massillon, OH
06.2014 - 10.2014
- Assisted skilled tradesperson in executing construction tasks, ensuring adherence to safety protocols.
- Operated tools and machinery, performing routine maintenance to enhance operational efficiency.
- Assisted in measuring and cutting materials accurately for various construction projects.
- Supported contractors with completing projects on schedule through diligent execution of assigned tasks.
- Ensured job site safety by adhering to strict safety guidelines and maintaining a clean work environment.
- Streamlined workflow processes by organizing tools and equipment for easy access during construction projects.
- Upheld high-quality standards during all phases of construction work, ensuring consistent client satisfaction upon project completion.
Grocery Clerk/Cashier
Fisher Foods
North Canton, OH
01.2006 - 01.2014
- Organized and stocked merchandise to ensure optimal product placement and accessibility.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Maintained cleanliness and safety standards throughout store, adhering to company protocols.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to streamline inventory management processes, improving efficiency.
- Pleasantly greeted customers and provided prompt and courteous service.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
Education
Comfort Systems Certificate - HVAC
Forsyth Technical Community College
Winston-Salem, NC05-2025
College Credit equivalent to an associate’s degree - Liberal Arts
Ashford University
Clinton, IA05-2012
High school -
St. Thomas Aquinas Catholic School
Louisville, OH06-2010
Skills
- Diagnostic testing
- Preventive Maintenance
- Repair and Installation (helper for installation)
- Work with minimal supervision
- Problem and issue resolution
- Teamwork and collaboration
- Attention to detail
- Customer service
Certification
CFC-EPA Universal Certification
Timeline
Service Technician and Installer Helper
Mitchell Heating and Cooling
05.2025 - Current
Store Associate
Quality Mart owned by Quality Oil Company
04.2023 - 05.2025
Slitter Helper
Classic Packaging Company
08.2022 - 03.2023
Warehouse Associate
ALDI Distribution Center
05.2018 - 08.2022
Machine Operator
The Step2 Company, LLC
10.2014 - 05.2018
Part-Time Home Renovation Assistant
Lasorella Renovations
06.2014 - 10.2014
Grocery Clerk/Cashier
Fisher Foods
01.2006 - 01.2014
Comfort Systems Certificate - HVAC
Forsyth Technical Community College
College Credit equivalent to an associate’s degree - Liberal Arts
Ashford University
High school -
St. Thomas Aquinas Catholic School