Kyle Dziki
Summerville,SC
Summary
Dynamic kitchen and bar manager with a proven track record at Top Dawg Tavern, excelling in staff training and customer service. Achieved significant waste reduction through effective inventory control while fostering a collaborative team environment. Committed to maintaining high food safety standards and enhancing guest experiences through innovative culinary operations management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Top Dawg Tavern
10.2022 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
- ServSafe Certified
Bar Manager
Top Dawg Tavern
10.2022 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased revenue with creative marketing initiatives and promotional events.
Service Manager
Top Dawg Tavern
10.2022 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored service staff performance and provided feedback for improvement.
Bar Manager
Red Lobster
11.2017 - 10.2022
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Boosted customer satisfaction by implementing innovative bar management strategies.
Education
High School Diploma -
Howell High School
Howell Township, NJ06-2006
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff training and development
- Staff supervision
- Food preparation
- Inventory control
- Waste reduction
- Culinary Operations Management
Certification
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.
- TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
- HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
Timeline
Kitchen Manager
Top Dawg Tavern
10.2022 - Current
Bar Manager
Top Dawg Tavern
10.2022 - Current
Service Manager
Top Dawg Tavern
10.2022 - Current
Bar Manager
Red Lobster
11.2017 - 10.2022
High School Diploma -
Howell High School
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