Kylie Freeman
Taylors
Summary
Accomplished professional specializing in customer service and order management with a track record of enhancing operational efficiency. Proven ability to maintain safety standards while achieving high productivity levels. Proficient in time management, building client relationships, and conducting data analysis. Effective communicator and adaptable team member, contributing to successful project outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Amazon
Shippensburg
06.2025 - 08.2025
- Executed daily operations by managing inventory and coordinating product deliveries.
- Streamlined processes in collaboration with colleagues to enhance workflow efficiency.
- Maintained alignment on project objectives through clear communication with team members.
Fulfillment Expert
Target
Chambersburg
09.2024 - 06.2025
- 1. Efficiently processed online orders, focusing on customer satisfaction.
- 2. Safely operated equipment for effective order fulfillment.
- 3. Conducted training on fulfillment procedures and best practices for new team members.
- 4. Established safety protocols to ensure a secure working environment.
- 5. Ensured precise product labeling before shipping from the warehouse.
- 6. Analyzed existing procedures for pick, pack, ship operations to find enhancement opportunities.
Shift Supervisor
Dairy Queen Grill & Chill
Waynesboro
08.2023 - 06.2024
- Ensured efficient service during peak hours by supervising team members.
- Conducted training for new employees on operational procedures and customer service.
- Managed inventory and restocked supplies as needed during shifts.
- Assisted in maintaining cleanliness and organization of dining and kitchen spaces.
- Handled customer inquiries efficiently, resolving issues to improve satisfaction.
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA05-2025
Medical Assisting School - Medical Assisting
Franklin County Career And Technology Center
Chambersburg, PA05-2025
Skills
- Client service excellence
- Collaborative teamwork
- Safety compliance
- Order management
- Cash management
- Merchandising strategies
- Transaction handling
- Organizational multitasking
- Patient assessment
- Effective communication skills
- Medical vocabulary
- Healthcare support
Certification
CPR
Timeline
Associate
Amazon
06.2025 - 08.2025
Fulfillment Expert
Target
09.2024 - 06.2025
Shift Supervisor
Dairy Queen Grill & Chill
08.2023 - 06.2024
High School Diploma -
Waynesboro Area Senior High School
Medical Assisting School - Medical Assisting
Franklin County Career And Technology Center