Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kymia Jackson

Hartsville

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Assistant Branch Manager

SCDMV
Bishopville
05.2024 - Current
  • Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
  • Managed daily cash flow activities including counting cash drawers at opening and closing times.
  • Reconciled daily activity reports, secured audited documents and funds, and managed building security, contributing to efficient branch operations.
  • Administered knowledge tests and processed driver and vehicle transactions, enhancing customer service through effective communication and problem-solving.

Driver's License Examiner

SCDMV
Bishopville
07.2022 - 05.2024
  • Assessed applicants' physical and mental fitness to ensure safe vehicle operation.
  • Conducted written, oral, and automated exams to evaluate applicants' knowledge of driving laws and procedures.
  • Performed pre-trip inspections to verify the operational condition of vehicles used by applicants.

Driver's License Examiner

SCDMV
Darlington
09.2021 - 07.2022
  • Managed and updated customer information, including name and address edits, to ensure accurate processing of motor vehicle registration requests.
  • Examined and processed all necessary documents for issuing driver licenses, permits, and identification cards, including handling complex cases such as salvaged or rebuilt vehicles.

Temp Title Clerk

SCDMV
Bishopville
03.2021 - 09.2021
  • Updated and maintained customer information by creating and editing name and address fields to ensure data accuracy.
  • Reviewed, processed, and generated essential documents for issuing driver’s licenses, permits, identification cards, and vehicle registrations, ensuring compliance with regulatory standards.
  • Collaborated with business customers, including banks, lienholder, and dealerships, to address licensing and insurance needs, ensuring accurate customer verification.

Temp Title Clerk

SCDMV
Chesterfield
10.2020 - 03.2021
  • Verified accuracy of title documents for completeness and correctness.
  • Prepared daily reports to document title activity and sales.
  • Maintained records of all transactions in a computer database.
  • Researched customer inquiries regarding title information.

Quality Associate

Cititrends Distribution
Darlington
08.2015 - 10.2020
  • Conducted tagging and quality checks on packaging, upholding industry standards.
  • Executed thorough checks on packaging, maintaining adherence to quality protocols.

Assistant Store Manager

SUBWAY®Restaurants
Hartsville
05.2008 - 08.2015
  • Conducted bank runs to ensure timely deposits and financial accuracy.
  • Managed inventory to maintain optimal stock levels and reduce waste.
  • Prepared sandwiches to meet customer satisfaction and uphold quality standards.

Customer Service Cashier

BiLo Foods
Hartsville
06.2004 - 05.2008
  • Greeted customers warmly to create a welcoming shopping experience.
  • Processed customer transactions efficiently while ensuring accuracy at checkout.
  • Balanced the cash register at the end of each shift to maintain financial accountability.

Education

Associate of Science - Accounting

Colorado Technical University
Colorado Springs, CO
07-2024

High School Diploma -

Mayo For Math, Science, And Technology
Darlington, SC
05-2008

Skills

  • Data entry
  • Customer service
  • Team collaboration
  • Problem solving
  • Employee scheduling
  • Dependable

Accomplishments

  • Recipient of Pee Dee Region Employee of the Month for November 2022 May 2023, and April 2024.
  • I enroll in College at the age of 32 years old for the third time in my life August 2023. I was told i would graduate in December 2025. I was determined and dedicated to finish this go around. I graduated in July 2024 with honors.

Timeline

Assistant Branch Manager

SCDMV
05.2024 - Current

Driver's License Examiner

SCDMV
07.2022 - 05.2024

Driver's License Examiner

SCDMV
09.2021 - 07.2022

Temp Title Clerk

SCDMV
03.2021 - 09.2021

Temp Title Clerk

SCDMV
10.2020 - 03.2021

Quality Associate

Cititrends Distribution
08.2015 - 10.2020

Assistant Store Manager

SUBWAY®Restaurants
05.2008 - 08.2015

Customer Service Cashier

BiLo Foods
06.2004 - 05.2008

Associate of Science - Accounting

Colorado Technical University

High School Diploma -

Mayo For Math, Science, And Technology

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Kymia Jackson