Kyndall Roberts
Lancaster
Summary
Highly organized operations professional with experience in inventory management, vendor coordination, scheduling, and administrative support. Skilled in supply ordering, acquisition tracking, insurance processing, workflow optimization, and customer service. Proven ability to coordinate with multiple vendors and stakeholders, manage high-volume tasks, and maintain accuracy in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Palmetto Family Pharmacy
12.2024 - Current
- Order supplies from Cardinal, Integral, API, IPD, KeySource, and other manufacturers, ensuring timely deliveries and maintaining acquisition cost tracking.
- Monitor drug acquisition costs to optimize purchasing and reduce waste.
- Process insurance claims and resolve coverage issues with multiple insurance companies.
- Complete and submit prior authorizations to secure patient medication coverage.
- Maintain compliance with HIPAA, state, and federal regulations.
- Thrive in a fast-paced environment, efficiently multitasking to manage inventory, vendor orders, insurance processing, and customer service.
Pharmacy Technician
CVS Health
02.2024 - 12.2024
- Performed daily stock audits and restocked medication inventory.
- Maintained documentation for compliance and operational efficiency.
- Coordinated with insurance providers to resolve coverage issues and patient delays.
- Efficiently handle multiple responsibilities while maintaining accuracy and attention to detail.
- Solved customer problems in person or over the phone by assisting with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
CVS Health
08.2023 - 01.2024
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Acted as a point of contact for customer concerns and problem resolutions.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Coordinated verification and filling of more than 800 daily prescriptions in a high-volume pharmacy environment.
Education
Associate of Science - Business Administration And Management
University of South Carolina
Lancaster, SC05-2027
High School Diploma -
Lancaster High School
Lancaster, SC05-2023
Skills
- Operations Management: Scheduling, workflow oversight, process improvement
- Inventory and Supply Chain: Vendor management, ordering, acquisition tracking
- Vendor Coordination: Cardinal, Integral, API, Integral, and other suppliers
- Administrative support: Documentation, reporting, and compliance tracking
- Technical Tools: Microsoft Office and Google workspace
Timeline
Pharmacy Technician
Palmetto Family Pharmacy
12.2024 - Current
Pharmacy Technician
CVS Health
02.2024 - 12.2024
Pharmacy Technician
CVS Health
08.2023 - 01.2024
Associate of Science - Business Administration And Management
University of South Carolina
High School Diploma -
Lancaster High School
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