Kynzi watford
Sumter
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at The Grill Restaurant. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction through personalized service. Recognized for multitasking abilities and training new hires, contributing to a positive dining experience and efficient team collaboration.
Overview
1
1
year of professional experience
Work History
Server
The Grill Restaurant
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Nursing
Manning High School
Manning, SC08-2027
Associate Degree in Nursing - Nursing
Central Carolina Technical College
Sumter, SC08-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
Server
The Grill Restaurant
10.2024 - Current
Nursing
Manning High School
Associate Degree in Nursing - Nursing
Central Carolina Technical College
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