Kyria Pilgrim
Spartanburg
Summary
Licensed in Graphic Communications
Overview
6
6
years of professional experience
1
1
Certification
Work History
Material Handler
Ulta Beauty Distribution
06.2024 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Produce Associate
Food Lion
05.2023 - 06.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Assisted with weekly inventory counts.
- Pleasantly greeted customers and provided prompt and courteous service.
Scanner Operator
Sunland Logistics Solutions
02.2023 - 04.2023
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Tech Consultant
Target
09.2022 - 02.2023
- Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
- Mentored junior team members to foster professional growth and promote knowledge sharing within the organization.
- Directed IT services, counseled executives and collaborated with senior management on strategic planning.
- Conducted comprehensive assessments of client systems, providing actionable recommendations for improvements and upgrades.
- Streamlined business processes for increased efficiency and productivity through the integration of cutting-edge technologies.
- Changed Type module based on specifications of sales and marketing teams.
- Designed user-friendly interfaces that simplified complex tasks while maintaining high levels of functionality across multiple platforms.
Quality Inspector
Alltrista
03.2022 - 09.2022
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Quality Control Inspector
Adidas
05.2021 - 03.2022
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
Gas Attendant
Ingles Markets
12.2020 - 05.2021
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Promoted safe driving habits by ensuring proper tire pressure levels for each vehicle serviced.
- Collaborated with team members to maintain efficient workflow during peak hours, minimizing wait times for customers.
Receptionist
Starmakers Dance company
08.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Kohl's Sales Associate
Kohl's
12.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Bookkeeper
Ingles
12.2019 - 12.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
Cashier/Sales Associate
Ingles Markets
04.2019 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
College Degree in Biology - Biology
USC Upstate
Spartanburg, SC08.2021
High school diploma - Diploma
Boiling Springs High School
Boiling Springs, SC05.2021
Skills
- Research
- Customer service
- Heavy lifting
- Windows
- Guest services
- Telecommunication
- Assembly
- Graphic design
- CRM software
- Communication skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Computer skills
- Manufacturing
- Order fulfillment
- Warehouse experience
- Time management
- Retail sales
- Inside sales
- Quality control
- Negotiation
- Quality inspection
- Cleaning
- Order picking
- Packaging
- Produce
- Pallet jack
- B2B
- Retail management
- Management
- Events management
- Leadership
Certification
Driver's License, 07/01/20, 07/01/28
Assessments
- Front desk agent (hotel), Completed, 02/01/22, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
- Call center customer service, Proficient, 04/01/22, Demonstrating customer service skills in a call center setting
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Sales skills, Proficient, 03/01/22, Influencing and negotiating with customers
- Delivery driver, Completed, 05/01/22, Interpreting instructions or signs and solving problems
Personal Information
Relocation: Anywhere
Timeline
Material Handler
Ulta Beauty Distribution
06.2024 - Current
Produce Associate
Food Lion
05.2023 - 06.2024
Scanner Operator
Sunland Logistics Solutions
02.2023 - 04.2023
Tech Consultant
Target
09.2022 - 02.2023
Quality Inspector
Alltrista
03.2022 - 09.2022
Quality Control Inspector
Adidas
05.2021 - 03.2022
Gas Attendant
Ingles Markets
12.2020 - 05.2021
Kohl's Sales Associate
Kohl's
12.2020 - 02.2021
Bookkeeper
Ingles
12.2019 - 12.2020
Receptionist
Starmakers Dance company
08.2019 - 05.2021
Cashier/Sales Associate
Ingles Markets
04.2019 - 12.2020
College Degree in Biology - Biology
USC Upstate
High school diploma - Diploma
Boiling Springs High School
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