Kyzer Madison
Columbia
Summary
Oversaw network operations by implementing proactive problem-solving strategies and leveraging technical expertise. Fostered improved communication and project execution within teams through effective use of IT skills. Developed solutions that significantly increased overall system reliability.
Overview
2027
2027
years of professional experience
Work History
Team Member
Popshelf
Columbia, SC
2022 - Current
- Facilitated customer product selection and delivered exceptional service experiences.
- Managed cash register operations with precision and efficiency during peak hours.
- Oversaw cleanliness and organization of store displays and merchandise.
- Facilitated collaboration among team members to drive achievement of daily sales goals.
- Cultivated collaborative relationships with coworkers and management to enhance team dynamics.
- Facilitated team success through efficient and precise job completion.
- Managed scheduled shifts and ensured availability during coworker absences, holidays, and peak periods.
- Mastered essential tasks swiftly to enhance overall performance.
- Maintained cleanliness, organization, and safety of work areas to enhance operational efficiency.
- Facilitated promotional events through strategic display setup and proactive customer engagement.
Front End Team Lead
Dick’s Sporting Goods
Columbia, South Carolina
01.2017 - Current
- Orchestrated staff training sessions and executed performance evaluations to enhance team capabilities.
- Conducted cash reconciliation by verifying transactions and maintaining sufficient cash and currency supply.
- Conducted daily report generation and analysis to enhance operational records.
- Managed resolution of customer and employee issues, ensuring prompt and effective problem-solving.
Store Manager
Dollar General
Columbia, South Carolina
01.2011 - 01.2017
- Directed and coordinated sales and service operations in collaboration with general manager.
- Facilitated staff training sessions and conducted performance evaluations.
- Executed cash reconciliation by verifying cash transactions and ensuring adequate supply of cash and currency.
- Executed daily report generation and analysis for operational records.
- Addressed and resolved problems and discrepancies related to customer and employee issues.
Education
High School Diploma -
W.J. Keenan High School
Columbia, South CarolinaNetworking Systems Administration Graduate -
ITT TECHNICAL INSTITUTE
Columbia, South Carolina01.2014
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
- Money handling
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Order preparation
- Sales expertise
- Team building
- Facility cleaning
- Area and facility cleaning
- Sales and marketing
- Continuous development
- Equipment operation
- Equipment maintenance
- Task prioritization
- Staff education and training
- Technical support
- Calculations and measurements
- Quality inspections
- Social media expertise
- Proficient in software
- Parts labeling
- Call center operations
- Data entry
- Budgeting and finance
- Shipping and receiving
- Adaptability and flexibility
- Verbal and written communication
- Safety
- POS systems
- Workflow optimization
- Equipment inspection
- Sales support
- Upselling techniques
- Point-of-sale system
- Dependability and reliability
- Decision-making capacity
- Multitasking
- Active listening
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Analytical thinking
- Organizational skills
- Decision-making
- Written communication
- Microsoft office
- Interpersonal communication
- Google drive
- Teamwork
- Document archiving
- Problem-solving abilities
- Team collaboration
- Reliability
- Reliable and punctual
- Creative thinking
- Effective communication
- Customer communication
- Scheduling appointments
- Professional and mature
- Self motivation
- Confidentiality understanding
- Database entry
- Interpersonal skills
Timeline
Front End Team Lead
Dick’s Sporting Goods
01.2017 - Current
Store Manager
Dollar General
01.2011 - 01.2017
Team Member
Popshelf
2022 - Current
High School Diploma -
W.J. Keenan High School
Networking Systems Administration Graduate -
ITT TECHNICAL INSTITUTE