Lacie Turner-Hyman
manning
Summary
Creative Cake Decorator recognized for delivering high-quality designs with exceptional productivity and efficiency. Proficient in fondant sculpting, airbrush techniques, and intricate piping, consistently exceeding client expectations. Demonstrates strong time management and problem-solving skills to meet tight deadlines while maintaining artistic excellence. Aims to further enhance customer satisfaction through innovative cake design solutions. Well-organized Bakery Manager committed to building hardworking team, upholding high standards of quality and increasing sales. Proven track record of efficient operations and continuous improvement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Walmart
Sumter
10.2022 - 04.2023
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Prepared buttercream icing for use in cake decoration projects.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Stocked shelves and ordered inventory when product stock became low.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Incorporated creative elements into cake designs as requested by clients.
- Used photo cake software to create specialty birthday and anniversary cakes.
- Stacked layers of cakes onto tiered stands without damaging them.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Formulated designs based on customer specifications.
Attendant
Tanners gas station
Sumter
08.2021 - 07.2022
- Assisted other staff members in completing tasks as needed.
- Resolved customer complaints promptly and professionally.
- Implemented company policies and procedures to ensure compliance and safety.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Answered telephones promptly and courteously when taking reservations or takeout orders.
- Monitored access to facilities, enforcing entry requirements and restrictions.
- Ensured that all customer service standards were met or exceeded during each shift.
- Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
- Monitored guest behavior for signs of intoxication or disruptive behavior and took appropriate action when necessary.
Kennel Worker
Enid Spca
Enid
10.2019 - 03.2020
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Kept work area clean and organized at all times according to company standards.
- Greeted customers and provided information about services offered by the kennel.
- Prepared food to meet needs of animals under care with appropriate meals.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Cleaned living areas to provide healthy environment for boarded animals.
- Assisted with grooming activities such as brushing fur and trimming nails.
- Provided food, water, and bedding for animals in care.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Exercised animals to maintain physical and mental health.
- Cleaned and maintained kennels, holding areas and surgical rooms.
Education
High School Diploma -
Clarendon County Adult Education
Turbeville, SC08-2024
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Customer service
- Conflict resolution
- Data entry
- Case management
- Report writing
- Time management
- Attention to detail
- Team collaboration
- Inventory control
- Professional telephone manner
- Teamwork and collaboration
- Adaptive and creative
- Adaptability and flexibility
- Quality control analysis
Timeline
Cake Decorator
Walmart
10.2022 - 04.2023
Attendant
Tanners gas station
08.2021 - 07.2022
Kennel Worker
Enid Spca
10.2019 - 03.2020
High School Diploma -
Clarendon County Adult Education
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
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