Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lacresha Brown

Hartsville

Summary

At Hampton Inn Suites, I excelled as a Receptionist, enhancing client satisfaction through meticulous appointment scheduling and robust client relations. Leveraging strong verbal communication and time management skills, I significantly improved operational efficiency. My proactive approach and ability to manage multiple priorities under tight deadlines underscore my commitment to excellence and teamwork.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in Desired Position role.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Diligent Desired Position with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

2025
2025
years of professional experience

Work History

Receptionist

Hampton Inn Suites
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Cashier

Dollar Tree Distribution Center
02.2021 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Education

Business

Hartsville High School
Hartsville, SC

Skills

  • Telephone skills
  • Time management
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Scheduling appointments
  • Appointment scheduling
  • Office administration
  • Data inputting
  • Greeting and seating clients
  • Schedule management
  • Mail handling
  • Clerical support
  • Professional demeanor
  • Document management
  • Documentation and reporting
  • Typing speed
  • Service-oriented mindset
  • Office management
  • Multi-line telephone systems

Timeline

Cashier

Dollar Tree Distribution Center
02.2021 - Current

Receptionist

Hampton Inn Suites

Business

Hartsville High School
Lacresha Brown