Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laila Lee-Rankin

Columbia

Summary

Sales professional, excelling in customer service and problem-solving. Outgoing personality, good attitude, and good communication skills to ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
Columbia, SC
07.2025 - Current
  • Assisting in stock replenishment
  • Resolved customer inquiries and complaints.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.

Manager

Claire's Boutique
Columbia, SC
05.2024 - 06.2025
  • Oversaw daily operations to ensure customer service and store presentation
  • Trained and mentored team members on sales techniques and product knowledge
  • Analyzed inventory
  • Managed transactions
  • Oversaw cash management
  • Opening and closing operations
  • Assisted Customers and customer service

Sales Associate

Rack Room
Columbia, SC
10.2021 - 04.2024
  • Assisted customers with product selection
  • Managed transactions
  • Efficiency in cash handling procedures.
  • Maintained merchandise presentation standards, organizing displays, and driving sales.
  • Collaborated with team members to achieve a supportive work environment.

Education

High School Diploma -

Ridgeview High School
Columbia, SC
05.2024

Skills

  • Store opening and closing
  • Customer service
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality

Timeline

Sales Associate

Lowes Home Improvment
07.2025 - Current

Manager

Claire's Boutique
05.2024 - 06.2025

Sales Associate

Rack Room
10.2021 - 04.2024

High School Diploma -

Ridgeview High School
Laila Lee-Rankin