Laila Ramsey
Columbia
Summary
Reliable team member and cashier with a recent background in retail and customer service environments. Known for maintaining speed, accuracy, and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
FOH Team Member
McAllister's Deli
04.2025 - 06.2025
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Assisted in food and beverage preparation, ensuring adherence to quality standards.
- Collaborated with team members to streamline service processes for improved efficiency.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
Service and Food Champion Team Member
Taco Bell
04.2024 - 04.2025
- Greet every guest with enthusiasm and a friendly attitude
- Take customer orders accurately and efficiently
- Answer questions about menu items and promotions
- Ensure customer satisfaction through fast, accurate service
- Prepare food according to Taco Bell’s quality and safety standards
- Maintain cleanliness and organization of the food prep and kitchen areas
- Follow all food safety and sanitation guidelines
- Work collaboratively with team members to meet daily goals
- Stock supplies and rotate inventory as needed
- Maintain cleanliness of dining room, kitchen, and restroom areas
Education
High School Diploma -
Spring Valley High School
Columbia, SC05-2025
No Degree - Nursing
University of South Carolina
Columbia, SC05-2029
Skills
- Customer Service
- Cash Handling
- Workplace Safety
- Equipment Operation
- Cleaning
- Teamwork and Collaboration
- Order Preparation
- Flexible Schedule
Accomplishments
CPR Certified
First Aid Certified
AED Certified
Responsible Conduct of Research Certificate
Certification
- CPR Certified
- AED Certified
- First Aid Certifications
- Responsible Conduct of Research Certificate
Languages
English: Native/Bilingual
Timeline
FOH Team Member
McAllister's Deli
04.2025 - 06.2025
Service and Food Champion Team Member
Taco Bell
04.2024 - 04.2025
High School Diploma -
Spring Valley High School
No Degree - Nursing
University of South Carolina
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