Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Laila Ramsey

Columbia

Summary

Reliable team member and cashier with a recent background in retail and customer service environments. Known for maintaining speed, accuracy, and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

FOH Team Member

McAllister's Deli
04.2025 - 06.2025
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
  • Assisted in food and beverage preparation, ensuring adherence to quality standards.
  • Collaborated with team members to streamline service processes for improved efficiency.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.

Service and Food Champion Team Member

Taco Bell
04.2024 - 04.2025
  • Greet every guest with enthusiasm and a friendly attitude
  • Take customer orders accurately and efficiently
  • Answer questions about menu items and promotions
  • Ensure customer satisfaction through fast, accurate service
  • Prepare food according to Taco Bell’s quality and safety standards
  • Maintain cleanliness and organization of the food prep and kitchen areas
  • Follow all food safety and sanitation guidelines
  • Work collaboratively with team members to meet daily goals
  • Stock supplies and rotate inventory as needed
  • Maintain cleanliness of dining room, kitchen, and restroom areas


Education

High School Diploma -

Spring Valley High School
Columbia, SC
05-2025

No Degree - Nursing

University of South Carolina
Columbia, SC
05-2029

Skills

  • Customer Service
  • Cash Handling
  • Workplace Safety
  • Equipment Operation
  • Cleaning
  • Teamwork and Collaboration
  • Order Preparation
  • Flexible Schedule

Accomplishments

CPR Certified

First Aid Certified

AED Certified

Responsible Conduct of Research Certificate

Certification

  • CPR Certified
  • AED Certified
  • First Aid Certifications
  • Responsible Conduct of Research Certificate

Languages

English: Native/Bilingual

Timeline

FOH Team Member

McAllister's Deli
04.2025 - 06.2025

Service and Food Champion Team Member

Taco Bell
04.2024 - 04.2025

High School Diploma -

Spring Valley High School

No Degree - Nursing

University of South Carolina
Laila Ramsey