Laisa Gonzalez Cano
Greenville
Summary
Bilingual Spanish speaker with strong organizational skills and motivation. Experienced in effective time management techniques. Seeking an entry-level position to develop abilities and contribute to company advancement. Fast learner willing to work extra hours. Dedicated, adaptable, and eager to learn with excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Director
La Petite Academy Inc.
11.2024 - Current
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Manage daily operations of the childcare center, ensuring compliance with state regulations and safety protocols.
- Supervise classrooms, assist teachers, and address concerns to maintain a positive learning environment.
- Greet parents and visitors, provide tours, and effectively communicate enrollment procedures.
- Answer calls, respond to inquiries, and maintain professional communication with families and staff.
- Manage student and staff files, handle documentation, and ensure all records are up to date.
- Assist with hiring, onboarding, and training new employees, ensuring they understand policies and procedures.
- Create staff schedules, coordinate breaks, and ensure proper classroom coverage.
- Process tuition payments, track attendance, and maintain financial records as needed.
- Organize office operations, schedule appointments, and prepare reports for upper management.
- Resolve conflicts, handle parent concerns, and work collaboratively with teachers and staff to enhance the program.
Team Lead
La Petite Academy Inc.
09.2023 - 11.2024
- Motivated staff through positive reinforcement techniques.
- Monitored team performance against targets, taking corrective action where necessary.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Lead Infant Teacher
La Petite Academy Inc.
04.2022 - 09.2023
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Promoted sensory development by providing access to different textures.
- Kept classroom and fee]ding areas clean, neat and safe.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
Personal Shopper
Harris Teeter Inc
10.2021 - 06.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Processed payments for purchased items using cash registers or other payment systems.
Assembly Line Worker
Diversified Coatings Systems Inc.
02.2020 - 09.2021
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Monitored production to determine adherence to schedule and minimize delays.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Organized work area daily to ensure efficient workflow throughout shift.
Education
NHCO National Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialists
Greenville, SC04.2023
No Degree - Business Management
Greenville Technical College
Greenville, SC01.2020
High School Diploma -
J.L. Mann High School
Greenville, SC06.2018
Skills
- Bilingual in Spanish
- Data Entry
- Interpersonal Communication
- Time Management
- CPR Certified
- First Aid Training
- Classroom Management
- Workplace Safety
- Team Supervision
- Team motivation
- Teamwork and Collaboration
- Staff management
- Strategic planning
Certification
- PT - Phlebotomy Technician
- CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Director
La Petite Academy Inc.
11.2024 - Current
Team Lead
La Petite Academy Inc.
09.2023 - 11.2024
Lead Infant Teacher
La Petite Academy Inc.
04.2022 - 09.2023
Personal Shopper
Harris Teeter Inc
10.2021 - 06.2022
Assembly Line Worker
Diversified Coatings Systems Inc.
02.2020 - 09.2021
NHCO National Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialists
No Degree - Business Management
Greenville Technical College
High School Diploma -
J.L. Mann High School
- PT - Phlebotomy Technician
- CPR Certified
Similar Profiles
Brenda MillsBrenda Mills
Teaching Assistant, Japanese Division at La Petite Academy Inc.Teaching Assistant, Japanese Division at La Petite Academy Inc.
Stacey KnippStacey Knipp
Academy Director at La Petite Academy Child Care CenterAcademy Director at La Petite Academy Child Care Center
Sophia GlantsSophia Glants
Lead Teacher at La Petite AcademyLead Teacher at La Petite Academy