Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laiza Smith

Chapin

Summary

Dynamic professional with a strong background in customer service at the Koger Center for the Arts. Proven reliability and punctuality, excelling under pressure while ensuring guest satisfaction. Skilled in organizing complex filing systems, demonstrating functional knowledge of work environments and optimizing space utilization effectively. Committed to enhancing operational efficiency and safety awareness, especially in settings with large amounts of children and difficult patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Usher for a Performing Arts Center

University of South Carolina
10.2023 - 07.2025
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.

Filing Assistant

CSiSC
06.2023 - 07.2024
  • Examined, categorized, and sorted incoming documents.
  • Organized old and messy paperwork into new filing systems
  • Located various files from different systems for many departments
  • Optimized space utilization within the filing area through strategic planning and rearrangement of files when needed.

Education

Bachelor of Science -

Duke University
Durham, NC
05-2029

Spring Hill High School
Chapin, SC
05-2025

Skills

  • Customer Service
  • Reliability and punctuality
  • Working under pressure
  • Safety awareness

Certification

  • OSHA Training - 2024
  • CPR Training - 2024

Timeline

Usher for a Performing Arts Center

University of South Carolina
10.2023 - 07.2025

Filing Assistant

CSiSC
06.2023 - 07.2024

Bachelor of Science -

Duke University

Spring Hill High School

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Laiza Smith