Lakezia Taylor
Port Royal
Summary
Dynamic and detail-oriented professional with a robust background in clinical care and customer service, complemented by exceptional communication skills. Proficient in medical terminology and infection control standards, with a keen understanding of age-specific developmental factors for adult and geriatric populations. Strong problem-solving abilities and a commitment to continuous learning enhance the capacity to address challenges effectively, ensuring safety and security across various environments. Poised to drive team success and contribute to organizational objectives with dedication, enthusiasm, and a proactive approach to new challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Family Member
Beaufort, SC
08.2022 - Current
- Supervised daily activities, ensuring safety and engagement for child.
- Maintained open communication with parents regarding children's progress and any concerns during care sessions.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Provided daily personal care and assistance with daily living activities.
Unarmed Security Officer
Callawassieisland
Beaufort, SC
10.2021 - 12.2022
- Monitored property access to ensure safety and security of residents and guests.
- Conducted regular patrols to identify potential hazards and deter unauthorized activities.
- Responded promptly to incidents, providing assistance and escalating issues as necessary.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Completed full building and grounds patrols to spot and investigate concerns.
- Enhanced safety by conducting thorough and regular patrols of the premises.
Customer Service Cashier
Food Lion
Beaufort, SC
11.2020 - 10.2021
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with product inquiries, ensuring high satisfaction levels.
- Resolved customer complaints effectively, promoting loyalty and repeat business.
Sprenger Health Care of Port Royal
Port Royal
07.2018 - 09.2019
- Feed, bathe and dress patients
- Take patient vital signs
- Serve meals, make beds and keep rooms clean
Deli Clerk
Walmart
Bluffton, SC
02.2017 - 07.2018
- Preparing special orders and party trays
- Recommending slicing, weighing, packaging and pricing meats and cheese
- Providing responsive, exceptional service to deli counter customers by answering question
- Operated slicing machines and scales to ensure product consistency and quality.
- Provided exceptional customer service in high-volume deli environment.
- Maintained cleanliness and organization of deli workspace, adhering to safety standards.
Security Officer (Dispatch)
Rose Hill Plantation
Union, SC
12.2012 - 03.2013
- Oversee all communications, monitor personnel/equipment location.
- Advisement of traffic problems, weather conditions, or other hazards.
- Maintained log of patrol times and property checks.
Correctional Officer II Trainee
Ridgeland Correctional Institution
Ridgeland, SC
09.2012 - 11.2012
- Supervising and ensuring security of inmates and the correctional facility
- Maintaining discipline and order in the facility by enforcing rules and regulations
- Supervising activities of inmates during breakfast, lunch, dinner, and recreational time
- Ensuring no contraband are brought inside the facility
- Analyzing and taking preventive measures against behavioral disorders of inmates
Food Service Attendant
Sodexo and J.W. Mills Grace Management
08.2011 - 09.2012
- Responsible for serving meals to recruits, employees, and staff
- Maintaining a clean sanitary environment.
Cashier/Customer Service
BI-LO Grocery
Beaufort, SC
11.2010 - 08.2011
- Supervised team of cashiers and baggers during shift
- Managed and resolved customer service complaints
- Executed order transactions and assisted customers during the checkout process
- Greeted customers and resolve customer complaints/disputes
- Managed cash handling and ensured accurate drawer balances.
Education
Bachelor of Science - International Business Management
Southern New Hampshire University (online)
Manchester, NH01-2018
Certified Nursing Assistant - CNA
Technical College of The Low Country
Beaufort, SC01-2016
Skills
- Customer service
- Highly motivated
- Interpersonal skills
- Compassionate
- Punctuality
- Team player
- Organized and detail-oriented
- Adaptable to changing situations
- Respectful and compassionate
- Time management
- Elderly care
Certification
- Completed 6 weeks of internship training
- Certified in First AHA and CPR
- Medical Terminology
Timeline
Caregiver, Special Needs
Family Member
08.2022 - Current
Unarmed Security Officer
Callawassieisland
10.2021 - 12.2022
Customer Service Cashier
Food Lion
11.2020 - 10.2021
Sprenger Health Care of Port Royal
07.2018 - 09.2019
Deli Clerk
Walmart
02.2017 - 07.2018
Security Officer (Dispatch)
Rose Hill Plantation
12.2012 - 03.2013
Correctional Officer II Trainee
Ridgeland Correctional Institution
09.2012 - 11.2012
Food Service Attendant
Sodexo and J.W. Mills Grace Management
08.2011 - 09.2012
Cashier/Customer Service
BI-LO Grocery
11.2010 - 08.2011
Bachelor of Science - International Business Management
Southern New Hampshire University (online)
Certified Nursing Assistant - CNA
Technical College of The Low Country