LALETTA CLEMONS
Moncks Corner
Summary
Dynamic professional with a proven track record at Clemons Vending Machines, leveraging strategic planning and effective communication to enhance profit margins through vendor negotiations. Skilled in managing priorities and critical thinking, I consistently deliver exceptional customer service while maintaining operational efficiency. OSHA 30 Certified, dedicated to fostering a safe and productive work environment.
Overview
24
24
years of professional experience
Work History
Principal
Clemons Vending Machines
Charleston
05.2001 - Current
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Day Porter
Mother Marys
Charleston
05.2020 - 03.2025
- Inspect all areas for safety hazards before beginning work duties.
- Performed maintenance and cleaning.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Maintained inventory of necessary supplies.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Administrative Assistant
Austin Industries
North Charleston
12.2013 - 12.2014
- Managed files of project plans, drawings, specifications and related documents.
- Helped coordinate activities between contractors, vendors and suppliers.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided support to Project Managers in various administrative duties.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Compiled weekly reports summarizing the status of construction projects.
Customer Counter Clerk
United Parcel Services
North Charleston
10.2000 - 05.2010
- Greet and interact with customers, offer assistance with products, sales, and promotions, and provide a good customer experience.
- Maintain the appearance of the retail lobby by setting up and arranging displays that are presentable to customers.
- Handle and process customer purchases and returns of products and services.
- Collaborated with team members to ensure smooth daily operations.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Business Administration, English/Communication
Strayer University, Claflin University
North Charleston, SC03.2025
Skills
- Managing priorities
- Critical thinking
- Cultural Awareness
- Effective communication
- Strategic Planning
- Microsoft Office
- OSHA 30 Certified
- CPR Certified
References
References Available upon request.
Timeline
Day Porter
Mother Marys
05.2020 - 03.2025
Administrative Assistant
Austin Industries
12.2013 - 12.2014
Principal
Clemons Vending Machines
05.2001 - Current
Customer Counter Clerk
United Parcel Services
10.2000 - 05.2010
Bachelor of Arts - Business Administration, English/Communication
Strayer University, Claflin University
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