Lanana Washington
Florence
Summary
Dynamic Food Service Supervisor with Chartwells Compass Group, skilled in staff leadership and inventory management. Enhanced customer satisfaction through effective team coordination and adherence to health standards. Proven ability to train and mentor staff, fostering a positive work environment while optimizing operational efficiency. Committed to excellence in service delivery.
Organized and forward-thinking food service professional with a flexible and motivational management style.
Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.
Overview
24
24
years of professional experience
Work History
Food Service Supervisor
Chartwells Compass Group
Florence, SC
07.2022 - Current
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained staff on food preparation techniques and customer service standards, enhancing team performance.
- Monitored quality control measures to maintain high standards in food presentation and taste.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
Daycare Worker
Kids 'R' Kids
Riverdale, GA
08.2006 - 09.2010
- Supervised daily activities to ensure child safety and engagement.
- Developed age-appropriate learning materials and activities tailored to individual needs.
- Fostered positive relationships with children, parents, and staff to enhance communication.
- Implemented behavioral management strategies to promote a positive learning environment.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained a clean, organized, and stimulating classroom environment conducive to learning.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier Assistant
Walmart
College Park, GA
01.2002 - 12.2005
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Managed cash register operations while ensuring accurate cash handling.
- Collaborated with team members to maintain organized merchandise displays.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Resolved customer complaints promptly, promoting positive store reputation.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Continental Academy
Miami, FL06-2000
Skills
- Staff supervision
- Kitchen staff coordination
- Food preparation
- Schedule management
- Team collaboration
- Customer service
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Coaching and mentoring
- Work prioritization
- Problem resolution
- Computer skills
- Positive attitude
- Multitasking Abilities
- Organizational skills
- Good judgment
- Professional and courteous
Timeline
Food Service Supervisor
Chartwells Compass Group
07.2022 - Current
Daycare Worker
Kids 'R' Kids
08.2006 - 09.2010
Cashier Assistant
Walmart
01.2002 - 12.2005
High School Diploma -
Continental Academy